Hello everyone – I am the owner of the general WordPress website or the person who intends to read this article! I want to say welcome. Congratulations on your coming to the right place. I have joined the word press community for a long time. Now I directly operate the website, so I understand that at least some of your hopes. Don’t you believe me? Well, let me be honest. Do you want to have a plug-in to interact with current and potential customers in the most effective way? Do you want to help the customer and solve the problem as soon as possible? Do you want all visitors to your WordPress website to be satisfied with your service? The
Considering that you are firmly determined to reach the peak of your career, all the answers to the above questions are assumed to be \
What is the catcher helpdesk WordPress plug-in? As just said, the catchers helpdesk WordPress plugin is actually unique. It is designed to enable webmasters and support teams to help customers as soon as possible through real-time interaction. After the problem is detected and reported in this way, the support team will be notified immediately, and the support team will diagnose and rescue the customer immediately! In addition to the useful and realistic features detailed below, the catchers helpdesk WordPress plugin provides a clean interface and a simple platform. Therefore, using this product can provide a pleasant experience for the least experienced WordPress users. The
Although it was not a dramatic intention, I got goose bumps when I scrolled through the list of the core functions of the catchers helpdesk WordPress plugin. Considering that the slogan \
1. ticket tracking this function includes ticket list filtering, sorting, submitting and exporting. Don’t you know what that means? Simply put, an email from a customer requesting support will be a ticket to the help desk. These tickets can be easily managed and processed by other people in the support team through the administrator or management panel, and then re sent through the customer’s email. Compared with traditional methods, the ticketing tracking of catchers helpdesk provides a new efficiency and convenience! The catcher helpdesk also avoids errors when multiple employees reply to the same email. In the management panel, you can monitor the status of each ticket and who is doing what. The
Male ticket list male ticket list (client view) male ticket format (client view) 2. The customer card catchers helpdesk word press plugin can also save the records of each customer through the customer card. When using this feature, always
View customer information (for example, company, position, phone number, e-mail address) and past tickets. Male customer card 3. After installing the plug-in that includes the contact form tool, you will have the privilege of a fully customizable contact form that can be placed on any desired web page. That sounds like a real discount on something free and amazing! The
Include tool 4 for male and female web pages. Get tickets via email, contact prospects via email or a consultation form, and then reply via the catchers helpdesk WordPress plug-in. Your customers can receive your reply immediately. Male dialog seed male dialog seed (client view) 5. Perfect integration with WordPress Themes is now one of the most frequently asked questions for plug-ins. \
6. after the client regularly approves the personal front-end space, the client can manage the ticket status by itself through the web page. I believe that thanks to such a careful plug-in, user satisfaction has improved! What is the pro version? Therefore, the amazing features mentioned above are free plug-ins. Isn’t it fantastic? Who knew that free plug-ins would sway so much? The free version of catchers helpdesk is already cool. Can it be better? Yes, actually use the catchers helpdesk word press Plugin Pro version! The
In addition to the wonderful features of the free plug-in, the version of the catchers helpdesk also provides: Saved answer: if you are tired of continuing to answer the same question? The saved response is then created during the response process and saved for later use. Male saved reply dialog seed filtering: managing long seeds is very frustrating. If you want to sort tickets by author or status, please use reserved seed filtering to freely configure seeds. Forward: you can also forward email replies to others. Reference and hidden reference fields: reference and hidden reference work the same way in Gmail, where you can enter someone else’s address to send an email copy. Special notes: as can be seen from the name, special notes or individual comments can only be viewed by the selected person. In this case, you are another support person. Even end users and ticket requestors who have access to tickets cannot view this information. Male
Personal notes ticket history: this function helps to list the date and time that the employee is required to process, who the employee is, and the current status of the ticket. Insert footnote in response: you can insert a footnote before resending the ticket. It can be as mundane as a sign or a phone number, or as impressive as a message! Impression is always important! Select documents and support the free or professional help desk word press plug-in to access the detailed documents provided by the author. This is already another advantage of a very good plug-in! The catchers help desk provides information about content, such as settings, startup, general settings, professional features, and frequently asked questions, to provide the best experience when using plug-ins. The
Are there any difficulties that documents cannot solve? Well, you are welcome to send the ticket to the dedicated support team. The last idea is to develop WordPress website to make customers happy? The catchers helpdesk WordPress plug-in is
I’m waiting for you. If you ask me, choosing this plug-in without hesitation, especially the pro version, may be one of the best decisions made in the WordPress experience. In writing this review, I just need to filter and present a few key features. But you’ll know what they say. The most beautiful thing in life is what you feel, what you can’t see, (you really can’t read). Therefore, it is best to visit the catchers helpdesk WordPress plugin demo! I remember people who said, \
