The second developer who accepts the comments can have a tunnel vision for the product. This will make you miss a broader vision and forget the user. The
The second opinion points to usability issues that do not arise in areas or programs that may not be considered when sharing different views. If you want to provide users with an excellent experience of the website for a better user experience, who is better than the actual users who can talk about the actual user experience? By performing usability tests, you can get direct feedback on how your target customers react to the site. There are many ways for websites to perform usability tests. This section briefly describes the most widely used test methods. The
The corridor test corridor method is one of the most accurate availability test methods. This test requires random strangers to use the website like ordinary users. Since the technical background of tester has not been announced, the feedback received is honest and realistic. This method is very effective when testing your site before you start. Remote test remote test can be seen from the name as a remotely executed availability test. Testers can be in different states, time periods, or other countries. You can test remotely via video calls and use a variety of technologies to record and submit feedback on the panel. Male male
Remote testing is a cheaper user testing method than other users, and many listeners can participate in the test. The host can use zoom, Skype, Google meeting, gotomeeting and other video call tools to monitor the response of the tester. Eye and cursor movement tracking eye tracking and mouse tracking software can accurately track the position seen by the user on the screen. This helps find the part of the screen they spend the most time on. Using similar mouse movement tracking and website heat map software, you can determine which part of the website has the highest click through rate and which parts are completely ignored. Male male
The available web page opening map tools are hotjar and crazyegg. You can also use imotions or gazepoint to track eye movement. By analyzing this behavior, you can understand which aspects of the design are most concerned, thereby improving the design. Face to face test face to face usability test is conducted when the observer physically exists. The observer analyzes the behavior of the tester. Face to face testing provides more accurate data than remote testing because the observer can record all reactions and get real-time feedback. The
However, face-to-face testing usually takes more cost and time than remote testing. Arbitration test arbitration test is an availability test that is personally attended and executed by UX experts (also known as \
If so, there will be no difficulty in getting there. In order to obtain accurate and meaningful results when developing a good feature work plan for usability tasks, please consider the following guidelines. Be specific and don’t leave questions for users. Specific tasks selected and expected can be clearly and unambiguously indicated. Please avoid the instructions and do not provide the tester with an accurate process or a phased work process to perform the task. Do not provide it here because you want the test to be realistic and the actual user cannot get guidance. Male and female participants need to simulate the general daily environment that provides users for the space. Actual users of the site will be more comfortable than testers because they will not be monitored. However, you can design tasks that users are familiar with. Providing them with enough workspace can make them more comfortable and evaluate the behavior of participants with better reliability. Here are two simple examples, a good work scenario and a bad work scenario. Navigate to the sample flight category of the wrong scenario, search lax at the departure, del at the destination, select one-way travel, select the date, find the flight that leaves at 9:30 a.m. (Pacific Standard Time), click the \
Open up possibilities that you can do. You can set up the test environment with a clear target set and various user sets in mind. Run tests many times to provide the best possible website user experience for potential customers when they go public. You can also find and solve possible problems before the website goes public. Please tell us how to perform usability tests on the website in the comments below.
