Five best chat robots for your website WordPress plug -in

The chat robot you can use Software for good customer service. Although they have many applications, the place that is most suitable for chatting robots is on your WordPress website. This is because they can automate your customer support services. Since you are on this page, you need to add one on your website. Website chat robot is a useful function for any type of enterprise interacting with customers. This can include e -commerce stores, service provider websites and company homepages.

They help save time and increase user participation. When pairing with artificial agents, they can save valuable time by processing common and repeated user inquiries. In addition, more than 92% of the millennials are increasingly interested in using chat robots to obtain product details. Why should you be excluded?

Therefore, if you need to establish contact with customers on your website, or if you want to reduce costs and save time, then you need a chat robot. Fortunately, WordPress provides a lot of plug -in to do this.

Selecting the appropriate chat robot provider may have so many available options.

In this guide, we will review the top 5 WordPress chat robot plugins of WordPress.

We also explained how to add free chat robots to your website. Content:

What to find in WordPress chat robot

• Is it based on rules or artificial intelligence?
  • Is it a session or pre -written?
  • Does it integrate with the general chat and analysis platform?
  • Is it effective for a specific case?
  • Does it support omni -channel?
  • Can it analyze emotions?

What is the best chat robot of WordPress?

• Center point
  1. Chat robot with IBM Watson
  2. for MESWP-Chatbot
  3. It is suitable for WP Live Chat + Chatbots plug-in for WordPress
  4. Website chatbot

Free chat robot adds to my WordPress website?

• Conclusion
• What to find in the WordPress chat robot plugin

Some functions enable the chatbot solution to be effective [123 ].

Although this depends on business needs, you should answer the following questions:

Is it based on rules or artificial intelligence? Chat robots can be based on rules or artificial intelligence.

Rule -based chat robots interact with customers with predefined logic.

They can only ask questions that the system can understand after training. However, they cannot ask customers for personal problems or recommend additional information or products.

On the other hand, artificial intelligence -driven chat robots are more complicated.

It has machine learning capabilities so that it can learn over time. Then, it uses this understanding to answer customer requests or make product recommendations. They understand intentions and can respond based on these intentions, even if they have not been trained.

Your preference for the two should depend on your business needs. If you are looking for a chatbot that is sufficient to support customer success, we recommend using AI -driven chat robots. To get basic information from customers before recommending customers to humans, you will find that rule -based chat robots are more useful.

Is it pre -written or pre -written? Chat robots can be dialogue or pre -written. Dialogue chat robots can communicate with customers like humans. They understand natural language and explain them to maintain customer participation.

In contrast, the response to customers in the pre -written chat robot to customers is predetermined. You must enter each possible problem and provide for each queryAnswer.

Dialogue chat robot can maintain customer participation and make communication more natural.

You can also use pre -written chat robots to provide customers with fast guide.

Similarly, your choice of chat robots should depend on your business needs and expected use cases.

Does it integrate with the general chat and analysis platform?

Most people are on the main social media and chat platforms, and they find that it is convenient to use them for communication. Therefore, you may want to integrate your chat robot with common social media and chat platforms. This can be Viber, Messenger and WhatsApp. This allows customers to easily use the platform that suits them best.

You may also need some popular tools to analyze. You may also want to integrate platforms such as Google and Clicky. In this way, you can record customers’ activities and make personalized suggestions. Check whether your chat robot supports these integrations.

Is it effective for a specific case?

You may need to provide personalized information based on the user input. You may also need to provide customers with product recommendations when shopping.

In any way, you need a chat robot that can work according to your preference.

The chat robot you choose should be able to meet the needs of your customers and your needs.

You may need some time to think about your chat needs, and then compare these functions of the chat robot you are watching.

Does it support omni -channel? If your company has many channels, you can consider using chat robots integrated with each channel you use. In this way, you can improve their experience.

This may incl Other platforms. By doing this, you can make customers browse your business easier. You will also provide a unified experience on each platform you use.

Can it analyze emotions?

This is another function to pay attention to when choosing a real -time chat plug -in. CommunicationIt is important to identify customers’ emotions. In this way, you can provide them with the best experience. Although understanding emotions is human ability, But chat robots now use deep learning and neural networks to provide this function.

This function is not included in each Chatbot plugin, but some advanced plug -ins have been provided. Therefore, if you want to provide customer support without including artificial agency, we recommend that you pay attention to this function.

What is the best chat robot of WordPress?

To determine the most suitable Chatbot plugin for WordPress, you need to consider your business goals and budgets.

Therefore, in order to help you, we provide you with a popular WordPress plug -in list. These plugins can provide the best experience for your business.

We will also list their functions and pricing. In this way, you can easily decide which one is best for you. It is not too late, the following is our choice:

1 -Hubspot chat robot plug -in suitable for WordPress

Hubspot is a free marketing solution. They help companies increase potential customers and maximize the conversion rate. They also provide a chat robot plugin, you can use it to attract your customers.

You can use this plug -in to answer common questions. You can also use the attached email marketing solution.

In addition, you only need to click a few times to integrate the Chatbot builder with its free CMS solution. This allows you to maximize the useful features provided by Hubspot. You can also track customer data and provide a more personalized experience.

provided Add to your chat robot.

With their chat robot function, you can provide customers with 24/7 all -weather support. You can on your website and hubspoManage customer contact information on the T CRM platform.

It includes exquisite templates for email marketing. You can also configure it to automatically send emails according to the user’s operation.

The software can be used to create exquisite and dynamic choices to join the form and pop -up window to obtain more potential customers. You can filter the pop -up window according to the user behavior. It is also seamlessly integrated with other WordPress forms and pop -up windows.

Follow the performance of chat robots in real time.

It is seamlessly integrated with the most useful tools needed by your website. It can also be used with Zapier and Piesync to provide you with unlimited integration possibilities.

• Price

If you are a small enterprise, the free plan can effectively meet your marketing needs.

But if you need more features, you can consider upgrading to the professional version.

Basic plan ($ 45/month or $ 540/year)

You can manage up to 1,000 marketing contacts. Delete the Hubspot brand from the form and activities. Fast response when contacting customers to support.

Professional plan ($ 800/month or $ 9,600/year)

Let you manage up to 2,000 per number Marketing contact.

Each function in the basic plan.

The ability of omni -channel personalization and automation marketing.

Cooperate management activities with your team.

Advertising series optimization.

Telephone support.

Enterprise Plan ($ 3,200/month or $ 38,400/year)
• You can manage up to 10,000 marketing contacts.
• Each function in basic and professional programs.
• Team and brand management.
• Platform extension with other CRMs.
• Advanced report.

Because this is an artificial intelligence -based chat robot, you can use it as a complete marketing solution on your website.123] If you need it to analyze the customer’s emotions, you can integrate it with Google Dialogflow.

• 2 -Chat robot using IBM Watson

This is an AI chat robot from IBM. It uses machine learning to understand customer behavior. Then use these data to provide the best experience for customers on your website.

It provides personalized results for customers, thereby improving their satisfaction. To use this plug -in, you need to train it to provide services you want. However, this is a simple process that should not take too much time. The Chatbot of IBM is highly customized and suitable for most companies. It uses Watson assistant, you can use it through free IBM Cloud Lite account.

The function provided

Use a rich response to the chat robot dialogue to add images and clicked responses.

You can integrate real -time chat with Twilio Voip. Easily manage the account from WordPress management instrument board. You can control the position of the hope of chatting robot.

Easily drag and drop custom to provide your choice for your chat robot.

Price

The streamlined version (free)

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• Basic chat robot function.
• Including dialogue artificial intelligence.
• Attract the user experience through images, buttons, etc.

Plus Plan ($ 140/month)

The streamlined version of the plan. Integrated telephone and text messages. A monthly active user (MAU) up to 1,000.

Extra 100 MAUs need $ 14.

• Customized plan (customized price)

Extensible chat robot assistants with data governance and corporate support.

This is also an artificial intelligence -driven chat robot, you can customize according to your needs.

• Therefore, this chat robot is likely to meet your business needs.
• 3-WP-Chatbot for Messenger-WordPress chat robot plug-in

You can use this chat robot plugin to communicate with customers via Facebook Messenger.

If you are engaged in Facebook marketing, you may interact with users through Messenger. Therefore, in order to provide a unified experience to your customers, you can connect chat robots between your website and Messenger.

It also has mobile monkeys Omnichat, which allows you to chat with customers from any message transmission platform. The function provided

• 24/7 customer support.

Customers who support Facebook Messenger for local network chat.

The team visited the box from anywhere in the world. There is a mobile application that can interact with customers during the journey.

Easily integrated with other chat robot tools.