Do your customers encounter questions related to your product or service? If so, you can
Set help Taiwan in WordPress to solve the problem with on time.
In this article, we will show you a simple step for your customers and customers. But before we complete the process, let’s briefly understand why it is important to have a helping Taiwan on your WordPress website.
Why add help to Taiwan in WordPress?
No matter what type of online business you own, there is no better way to provide a better way to make your customers satisfied than providing a strong customer support system on your website.
One of the best ways to provide customers with support is to set up help Taiwan on the website. Helping Taiwan is a perfect solution to solve questions or problems related to specific resources. Although many companies use support channels such as chat boxes and common questions, helping Taiwan is a more direct and more efficient service
because they should solve any problems in the shortest time.
If you have a WordPress -driven website, it will be very easy to implement help. Compared with other help platform software and tools, you can use budget -friendly to help platform plug -ins. Similarly, the plug -in is lightweight, so they will not affect the performance of your website.
How to set help Taiwan in WordPress?
As we see, one of the best ways to set help Taiwan in WordPress is to use plug -ins. Many plug -ins on the market can be used to set help Taiwan in WordPress. Let’s take a look at the most popular:
Very good support – WordPress help Taiwan and support plug -in
AWESOME Support
It is one of the best plugins to set help Taiwan in WordPress. You can easily create a customer support system that allows
to create a ticket for users from the front end . Compared with some advanced support ticket systems there, the plug -in has many functions.
, Users can not only submit the work order, but also add various file type files. You will be able to easily manage the work list at the back end, and your users will be able to use convenient front -end message threads to communicate with you. Main features:
Even in the free version, you can purchase unlimited tickets
Control the file size of the attachment
- Can integrated with Zapier [ 123]
- Price:
Woocommerce products can be synchronized
AWESOME Support is a free value -added plug -in. You can get a free version from the official WordPress repression. The high -end update and support starting price is $ 149 per year.
SUPPORTCANDY -Help Taiwan and support ticket system
supportcandy
is another easy -to -use help Taiwan The ticket system provides free and high -end versions. The plug -in provides a complete front -end and back -end interface for the agent, and allows your visitors to create visiting tickets to prevent them from registering a new account.
The plug -in also has
Ajax function , responding design to make it make it make it make it make it make it make it make it make it make it make it make it make it make it make it make it. In any screen size, it can work normally, customized work forms, customized email notifications, and so on. If you choose a high -end version, you will be able to export the ticket to CSV format. Not only that, you can also access the complete graphic report of the work order. Main features: You can submit a ticket without login or registration
Create an additional field in the work form Compatible with WPML plug -in
Custom email notification
- Price:
- SUPPORTCANDY is a free value -added plug -in. You can get a free version from the official WordPress repression. The high -end version starts at $ 49.99 per year, with a single site permit.
- Now, let’s use this plug -in to set help Taiwan in WordPress. For this tutorial, we will use \”
- plug -in because it is widely used and provides many support functions. First, the first step is to install and activate the plug -in.
AWESOME Support\”
But before that, we strongly suggested that you set woocommerce without skipping any steps, and always use a compatible WoOOCOMMERCE theme to ensure that you follow the basis There will be no conflict when the guide.
Step 1: Install and activate the AWESOME Support plugin To install the plug -in, please transfer to your WordPress instrument board, and then click \” plugin \” from the menu \” plug -in. Essence Now, click \”
to add new
\”.
This will be redirected to the plug -in page, you can find a list of recommended plug -ins. On the right, you can see a search bar. Enter \”
great support
\” in the search field. After the plug -in appears in the display result, click the \” to install the \” button immediately. It only takes a few seconds to install the plug -in. Make sure to click the \” activation \” button after installing the plug -in.
You have successfully ed the free version of the plugin. However, if you want to the advanced version of this plug -in, you can transfer to the official plug -in page. If you are not sure how to install the advanced version of this plug -in, please see how we manually install the plug -in.
Step 2: After setting a plug -in
After activating the plug -in, you will be on the top, you will be on the top See a message, which contains options for setting plugins. If this is the first time you use the plug -in or you have not set the plug -in, click Click here to start the button immediately.
After clicking the button, you will be redirected to set the guide.
The first thing you will see on the guide is the product setting option, you can choose to open the support for multiple products. If you only sell one product instead of multiple products, select the \”No\” option. In addition, you can change the settings from the product management tap later.
Next, you can choose the page of the customer to submit the work order from it. This plug -in will also create a new page to submit a ticket, but to set the plug -in, you must select an existing page from the WordPress website. You can find a drop -down menu, you can find the page of your website. Here we chose a category. Then click \”
to continue\”
button.
Options page option. This option is the same as the previous option. You can show your client in
. You can select the required position from the drop -down menu. Then click the \” to continue\” button again.
The next option is to specify the priority for your work order. This option can help you first handle a higher priority work order.
Now in the next step, if you have multiple support departments, you can enable or disable the work order. Open or open this option will allow you to allocate the work order according to the support department.
Finally, you will get options for the user role that can be submitted to the work order, because the existing users do not allow existing users by default. You can choose any user role, otherwise you can only submit the work order if the new visitors on your website can be submitted. After selecting the user role, click the \”
to continue\”
button. 
After setting the plug -in, you can test how to work for the ticket. To this end, you can click the \”
Let \u0026#39; S Go
\” button, which will guide you to the main instrument board. 
You can see a new new in the WordPress dashboard The menu \” work order \”, you can access and manage your support for the work order.
Step 3: After the front end test help Taiwan After setting the plug -in, let us test it to see how the help Taiwan works Essence To this end, you can cancel and register as a test user from the WordPress website.
After logging in to the website, you can see a new page \”
My ticket 
\”. After clicking it, you will find a link with \”
Submit the ticket
\”. This link points to a page. Customers can fill in the description in the subject and a given field in it, select the department and product, and even add attachments with various file types.
After submitting the work order, your client can check the status of the work order by navigation to the \”My Workers\” page.
Step 4: Reply to the Gonglian
Now, to solve the customer’s problem, you can reply from the WordPress management area. Just turn to
ticket \u0026 gt; all tickets
. You will see the list of work orders and its status.
Click any ticket you want \”
Reply\”
button.
If the problem has been resolved, you can click \” to close in the work order on the right side of\” \”.
You can also change the status of the work order and check the information related to supporting agents in the details of the work order. 
Finally, this is the way the customer can preview the message sent by the support department.
Not only that, users can also check the status of the ticket through \” My ticket\” .
That’s it! This is how you set up helping Taiwan in WordPress.
Reward: Add the telegraph chat to wordpress
We have displayed a effective way to set help Taiwan in WordPress. However, if you want to communicate with customers in a simpler, faster, and more convenient way, you can achieve it by adding the Telegram chat button
on the WordPress website
. 
This is why as a reward, we provide a guide to how to add Telegram to WordPress.
You can use a simple plug -in
Telegram Chat
to do this easily. This is a free value -added plug -in. You only need to click a few times to link your Telegram account with WordPress. Like any other plug -in, first, we will install and activate the plug -in to use it. Therefore, let’s turn from the \”
plug -in
\” menu to \” to add new\” . Search the \” telegraph button or in the search field orTelegraph chat . After the results are displayed, click \” to install the \” button immediately and activate the plug -in. , Telegram chat box will be added to your website.
You can customize the button from the plug -in settings. For this reason, you can see on the WordPress dashboard menu menu \” Telegraph button
\” menu.
] You can see the welcome page and various tabs for custom plug -in. In addition, you can find a link to the plug -in document on the same page.
Now you are now you What needs to be done is Link your Telegram account . If you have installed the Telegram application on your mobile phone, you can synchronize it with the desktop. However, if you do not have a Telegram account and and Not sure how to create one, then we want you to view this article.
For this, please transfer from your phone to
Application device
. Then you can see a blue button to link your device to the desktop. 
You can use your mobile phone
to scan the QR code , also You can log in to the Telegram account with your number.
The code will be sent to your telegram account, you can use this code to log in from the desktop. 
That’s it that is like this ! According to these simple steps, you can
add Telegram chat to your WordPress website .
Conclusion
This is our tutorial to set help Taiwan in WordPress. If you want to solve the customer’s problem immediately and satisfy your user, this is the most important feature on your website.
We show you the use of plug -ins
to set help Taiwan in WordPress [ 123] step -by -step process. If the features provided in the free version are enough to meet your needs, you can use the free version plug -in. However, you can always select high -level features for additional functions. Discussion adds the telegram chat to your wordpressThe steps required for the website.This also helps you manage your team and handle query from users from the same place.
We hope that this article can help you understand how to help your WordPress website immediately.Let us know your experience in the comment section.
When you are here, you may also want to view the following resources:
How to compress images in WordPress (with and no plug -in)
redirect to WordPressThe best plug -in on the page
How to create a custom WordPress plug -in
These posts will help your WordPress website to take a higher level.