Festivals are busy times for anyone. Developers are no exception. Clients are more likely than ever to need your services, so it takes longer and is hard to get rid of. For some customers, the best way is to customize the software package to meet their unique needs during the holidays, or to deal with the increase in working hours at this time of the year. With customized vacation packages, you can better predict the needs of each customer, perform more business and rest more easily. Let’s see why we only make special plans during the holidays. Discuss how these tasks will be communicated to our customers at the end of the normal rest day.
Since holidays require separate software packages, you can work with customers on a project by project basis most of the year to complete the work, and charge fees according to time or task. Alternatively, you can set up monthly software packages to complete a specified number of operations or maintenance. But for e-commerce customers, holidays are completely different times. Their focus does not seem to be on growing and improving stores. They will be more worried about whether the store can withstand the upcoming traffic and order inflow. What customers are most concerned about is the preparation of flow inflow. It is more reasonable to provide software packages to help customers prepare at this time than to continue the regular business relationship with customers during holidays. Months most likely to have hosting problems, final requests, or other unexpected requests.
The packages you offer range from simple \
Vacation package pricing method ah, pricing – this is one of the toughest aspects of all developers in the world. Determining the pricing method of the male plan is by no means easy. If the holiday package is provided as an additional function of the customer’s existing monthly package, please be as clear as possible. Open). If the vacation package is independent or replaces the existing plan, the hourly charge is more reasonable. In the previous scheme, it was meaningless to add hourly billing to the existing hourly billing, but there is no agreement of any kind with you at present
Better for customers (or choose a plan that includes additional leave protection). All year round support).
In fact, you can make your best judgment based on existing costs, but don’t be afraid to make further claims for other work, such as year-round support or final development. Your customers will understand this, especially when you talk about it in advance. Peach: how to show the product package to the customer and convey its value to the customer. Now it is time to convince the customer that the holiday plan has investment value. The best way to solve this problem is to use personalized presentations whenever possible. If you don’t have many customers and know what customers need or like, you can send a simple and personalized email to each customer.
Please try this job before the holiday (it is recommended to do it about one month before the most active month). You can create the following email: I want to tell you that between November 20 and January 5, I am providing emergency development support to my customers. This allows you to make calls 24 hours a day, 24 hours a year, on rest days. earth This support cost is ($). If you are interested and want to discuss further, please let me know. thank you! Are there many customers? Do you have no time for personal activities, or are you not sure what everyone actually wants? Create a page PDF or document containing all available schedule information and email it to everyone. This is a less personal method, but it still conveys information.
After sending the initial presentation to the customer, you can answer questions and provide more information about the vacation product. If leave is required, explain why these plans are appropriate or how each customer benefits individually. Don’t hesitate to follow up email or phone calls if necessary. Please try not to force! If the package is not the most appropriate, some customers may be willing to accept your special leave development package proposal, but they can’t simply bear it. Others may not need that level of service.
Listen to feedback and prepare customized solutions for some customers. A unified approach is not always effective, especially in small companies or companies with budget problems. I’d like to stay there for the sake of customers. This allows you to creatively create plans or respond flexibly to suggestions. This may mean that it is recommended to set up special monitoring of slow server performance for clients with high traffic or budget sensitive clients. Without this operation, you will not be able to complete, but the addition of special items or sites will be ignored.
Alternatively, this could mean adding one or two small features to the smallest website at the beginning of the season and contacting after the holiday to discuss what can be done next year. This shows that you can be flexible and willing to work in any situation, thus enhancing the trust of the client as a developer (or part of the agent). In addition, you can start projects that may suffer losses by sticking to the package only. After the holiday, after the sales of to-do items are stable, the website traffic returns to normal, and all customers return to the office. Put the return to normal state first.
First, process invoices for additional work, emergency services or special plans and pay them immediately. It’s easy for you and your customers to forget these details, but it’s best to solve the problem of money first, and then solve the problem or worry. Please fill in the plan changes in writing. Secondly, write to customers who have previously agreed to change the plan or technical details (such as hosting, server resources)
Please let us know. Please give me a few days to read and reply to the notice, or change my mind if necessary. For example, you need to keep extra RAM just in case.
Finally, create and submit reports that you are usually responsible for generating, paying particular attention to items that may change during holidays. For example, if the client server is upgraded due to an expected increase in traffic, you may want to record whether these increases occur and how they are handled (load time, etc.). Through all these processes, you can ask customers questions, make phone calls, have meetings, or do whatever is easiest. Keeping communication open is the best way to prevent small problems from developing into snowball problems! Make some plans in advance, and the holiday will go smoothly for you and your customers. You can create customized leave packages, explain to customers and re convert with customers. Planning ahead allows developers and customers to spend their holidays smoothly. You will find that in an emergency, someone can rely on, or someone gives full consent in advance at a reasonable speed. Do you have any questions or suggestions to add to the customer’s vacation package? Did you do anything special for the client during the holidays that you thought would help other developers? Please take the time to comment on the following comments, which will be greatly appreciated.
