The rest day is coming. You undoubtedly considered spending that time on vacation. However, if you are a developer with an e-commerce client, you may want to know whether you can take a vacation during this busy time. In November and December alone, online store revenue was 30% higher than in other months. These sales increases are often consistent with increased activity to launch new features, complete redesign or add products. When you have too much work, you may feel that rest is impossible. But the time to leave work is very important. As long as there is a little plan, it is feasible. Today I want to share some measures that can be taken during the holiday break. I’ll show you how not to annoy customers without pressure.
Do you want to rest? Read it. The importance of disconnecting during holidays holidays are stressful times, especially when working with e-commerce customers. For them, this is one of the busiest times of the year. But being busy doesn’t mean you can’t rest. Male leave helps to recharge. (image credit: anneh 632) the most important thing is that vacation is good for health. Therefore, whether the holiday is reserved to visit family members or plan to avoid sunny and warm places within two weeks, the isolation at work can be recharged, filled with positive feelings and improved overall health.
It’s worth spending a little time at work. With a short break, you can feel the charge when you come back and give you the motivation to do better. Second, if you work on rest days, you are likely to miss important activities, such as meeting with family, exchanging gifts with friends, building a new tradition with your lover, etc. Your work is important, but not necessarily as important as this moment. During the vacation, it is important to find a way to temporarily disconnect. Moreover, making some plans in advance can manage your needs for rest and customers’ expectations. The following steps are required to perform this operation:
Please solve the logistics problems as early as possible. Your first step is to determine when you are unavailable. You can perform this task as early as possible and start your vacation plan in advance. If you work alone, it’s easy to know when to leave the office for travel, family visits, or vacation. If you are a member of an agent or a developer in a larger company, you may want to create a chart showing who left and when schedules and times overlap. Agents with multiple clients want to have at least one developer in the office during the vacation in case of an emergency, or they can continue the previously required client operation. When others leave, it’s best to identify the person who wants to participate or who can answer the phone if there is a major problem.
From mid October to early November, if you make a time plan in advance, you can take the lead in the next step of customer communication. Notify customers of unavailable time. Therefore, it is assumed that it is not available during November 5 and December 8. Instead of simply setting up an automatic response to missed calls in your email, you should inform the customer of these details in advance. When you are not in the office, please plan in advance and communicate with customers. You need to send a simple \
When the office is closed or unavailable, close the door early or late (for example, new year’s Eve), and when the working ability decreases (for example, the team composed of 5 people is reduced to 1 ~ 2 people) It should be emphasized that you are doing your best to provide the same service as usual on holidays by contacting in advance to obtain detailed information about holiday time. Finally, the project (plan to read the following) or the listed cut o
If there is an F branch, you may also want to forward it. If the holiday comes, you must include a short notice in the email signature and add it to the client message. Short and sweet:
Male reminder: I will leave the office on Thursday and Friday to celebrate Thanksgiving. I will reply to all messages when I get back. thank you! Finally, don’t forget the automatic email reply function. Prevent unresponsive e-mail from expanding to phone calls. Establish contact procedures for actual emergencies, especially emergencies on rest days. The store is busy, the server is down, and the client may need help. In actual emergency situations, it is very important to provide methods to contact customers. \
If you work in a company where there are always people in the office, this is not a problem. Or provide a mobile phone number or email address to contact. It’s best to tell me the time to leave and come back a few days before the holiday. In addition, if you have special steps to follow, please remind the customer. For example, if you need to use the ticketing system for support and still need to use the system for emergencies, it is recommended that you repeat it yourself. Clarify the tasks during the vacation and respond as soon as possible taking into account the situation. Set and adhere to the \
For example, suppose you are working on five projects for five different customers. Set up a cutout point for each of these items before leaving the office. This may mean reaching a big milestone, bundling a loose endpoint, or finding a stop point that is easy to restart. The stop point is helpful to you and your customers. After setting these points, please forward them to the customer. Please tell me where to park when you get back. Then, before the vacation really starts, please use the following days in the next few days to deal with some small loose ends, such as unexpected bug fixes or final requests.
Please put off the important things until the end of the festival. Avoid major listings, listings or events one week before leave. Launching the new website two days before the rest day means that you will receive calls with problems every day outside the office. You don’t want to do that to yourself. If the project is close to or completely completed, please postpone the listing until the end of the holiday. If the customer refuses, please remember that the rest day is a very busy time, and everyone is too busy to view the website until you come back. If they claim that they can go public, but they can’t get support.
If you delay listing or set breakpoints in your project, do your best to be prepared. Especially when the office is quiet or there are no customers, you may want to spend hours writing code or fixing bugs, but please do your best. In short, there should be enough work to do on the rest day. It’s like rest. If the last is not absolutely necessary, please avoid operation. Go on vacation when you start. Your priority should be to relax, cut off contact with business and accept only calls and emails in obvious emergencies. Checking email can be tempting, but if possible, avoid continuing to check. During this time, focus on friends, family, lovers and yourself. Long
In case of emergency, please arrange a time to return immediately. Please don’t hesitate. \
