Did you know that 79% of customers prefer real-time chat to other types of online communication? Answering visitors’ questions quickly can greatly change the shopping experience and help improve the conversion rate. So today, let’s take a look at the best woocommerce free real-time chat plug-in that stores need to install. Why use the free chat plug-in on woocomer? It is no secret that excellent customer service plays an important role in the business. This will not only help improve the experience of shoppers on the site, but also help increase sales. In order to further improve customer satisfaction, store owners must provide excellent products and after-sales service, as well as timely and excellent online support.
Given how competitive the e-commerce world is today, store owners should ensure that customers are always in touch with the support team. Many stores provide customer support through FAQs, forums or tickets. These are necessary, but it is not enough if you want to be one step ahead of your competitors. To achieve this, you must consider providing instant support to customers through real-time chat. Let’s take a look at the benefits of the free chat plug-in. Why does woocomerce use the free chat plug-in. Solve problems faster and more efficiently: through online chat, you can solve customers’ problems faster. In addition, many real-time chat plug-ins provide other tools, such as screen sharing, to help you solve all types of problems immediately. Make your life easier. Even if there is a very clear FAQ section, many users don’t want to spend time looking at all the questions to find the answers they need. Therefore, through real-time chat, users can directly ask for what they need to know without losing information. Increase the conversion rate: direct contact with shoppers to improve the conversion rate. You can also use this channel to offer discounts and special transactions and further increase conversion. Keep in touch with customers: real-time chat is a good way to develop relationships with users. In addition to gaining valuable insight, it can also increase the time visitors spend on the site. Now that we have a better understanding of the benefits of these tools, let’s take a look at the best woocommerce free real-time chat plug-in.
Best woocommerce free real-time chat plug-ins woocommerce’s best free real-time chat plug-ins include: WhatsApp chat Tawk. To live chat WP live chat supports the functions provided by various tools such as tidio live chat, formilla live chat users and so on. 1. Watts app chat what app chat is an excellent real-time chat developed by quadlayers. The tool has more than 100000 active installations designed to help improve customer service. WhatsApp chat’s value proposition is simple and powerful. Customers can start WhatsApp chat directly on your website. You can also include multiple accounts, customize each dialog box to different colors and messages, select different icons, and so on.
WhatsApp chat has a free version, which includes several good features that can start real-time chat immediately. In addition, there are three advanced programs, including advanced features starting at $19 (one-time payment). Main features: multiple account boxes customize more than 40 custom icons wpml compatibility button shape selection function 2. Tawk. To live chat has more than 200000 active installed Tawk. To live chat is one of woocommerce’s best free real-time chat plug-ins. Superior flexibility,
Customized options and excellent online support are one of the best choices.
Tawk. To live chat offers a variety of interesting features. For example, you can add a large number of consultants to the administrator account. In other words, stores can handle a large number of customer queries at one time. In addition, group queries allow you to classify and group similar queries into different types, making it easier to allocate resources and process queries more efficiently. Key features are easy to install and customize the display time of various design option components, and the function is available year-round. Special support group 3. WP real-time chat support (3CX real-time chat) malewp real-time chat support is one of the best real-time chat plug-ins of woocomerce. Although it is mainly for small and medium-sized enterprises, it also provides advanced functions that large enterprises dream of. From multiple predefined chat topics to unlimited concurrent real-time chat, it provides everything you need for real-time chat for free.
In addition to adding unlimited consultants, setting up departments and sending chats to other consultants, 3CX real-time chat also allows users to add gifs, animations, files and questionnaires to the chat. You can also customize the live chat window to receive desktop notifications when there are new chats. Main features: 6 predefined dialog box topics, fully customizable new message notification, automatic pop-up department setting function 4. Tidio live chat is not simply answering customers’ questions, but getting closer to customers through tidio live chat. This tool helps to switch visitors to Richard and improve switching. Tidio has several excellent features. Four unified communication channels (real-time chat, chat robot, e-mail marketing and chat tool) are provided. You can change the color of the chat box and place it anywhere on the site. In addition, you can use plug-ins without account registration.
Tidio claims to support 183 different languages, including 21 pre translated language packs, making it a great choice for global business. Main features: 4 unified communication channels (live chat, Chat Bot, e-mail marketing, chat tools) offline message storage, which can be read in the future, and instant integration with excellent options customized for mobile applications, such as MailChimp, salesforce, etc. 5. Formilla’s real-time chat androg formilla’s real-time chat is a very special alternative to the best woocommerce free real-time chat plug-in. This advanced plug-in is designed to improve communication and allow customers to chat with you in real time. In addition to customizing the chat window and sending chat, the tool also has an excellent help desk. Stop responding can not only collect contact information, but also filter chats and assign priorities. In addition, the service desk can restrict and prohibit users, and display the order of users in the queue when it needs to wait for a response.
There are free real-time and advanced chat versions. The free version is a great choice to start. But the biggest disadvantage is that only one chat at a time and 30 chats per month are allowed. Main features chat activity overview chat records will be saved and you can re track them at any time. Arrange email in advance, customize email data export and chat time 6. The last tool on the list of best woocomer real-time chat plug-ins is userlike. Userlike uses existing chat apps such as Facebook, whats app and telegraph to chat, rather than providing a chat platform to store owners.
In addition to creating different departments and classifying chat, chat operators can also list operators with professional technology
It has the interesting function of wine. In this way, customers can talk to people who help solve problems more efficiently in a timely manner. Key features the operator group allows customers to choose the right team to chat. Intelligent customer profile chat evaluation and feedback fixed chat slack, MailChimp Woocommerce free real-time chat plug-in integrated with Zendesk and others – expert tips: woocommerce free real-time chat plug-in can help improve customer service and capture the hearts of visitors. All the tools listed above have similar uses, but there are differences. Therefore, before choosing a plug-in, there are several points to consider in order to find the most suitable plug-in.
First, consider the size of the woocommerce store. Most real-time chat plug-ins are designed for various business scales. However, some of them only allow a limited number of chats per day \/ month, so please confirm before selecting. There are two main types of woocomerce real-time chat plug-ins. One allows only registered users, and the other allows all visitors to start a conversation. Both options have advantages and disadvantages. Please choose according to business needs. Finally, many of these plug-ins provide advanced functionality and charge very low prices. If you want to start with a free tool, but want to add more features to your chat, please check it out. In short, real-time chat is a good way to answer customer questions faster, improve conversion rate and increase site visitor time. Although there are many tools, we have selected the best free real-time chat plug-in for woocommerce to make your life easier.
All of these tools have excellent functions, are easy to set up, and help push the business to a new level. Through the chat box, you can improve customer service and get continuous feedback. You can also use these chats to offer discounts, promote special deals and increase sales. All plug-ins in this list are options for all types of woocommerce stores. But in terms of function, what app chat and Tawk. I think to live chat is the most powerful. Finally, to browse other types of chat plug-ins, check out the post about the best woocommerce group chat plug-ins. Do you know other live chat plug-ins that should be included in the list? Please inform the comments section below.
