Not long ago, we released a comparison of the best what app chat plug-ins available on WordPress. These plug-ins integrate with WhatsApp to provide a better experience. But one of their disadvantages is that WhatsApp may not be the best platform for help based chat. Therefore, we will introduce a good alternative, the dedicated WordPress Messenger chat, which can help you use Facebook to communicate with customers. Using Facebook in help chat through WhatsApp has specific advantages, and using the official Facebook Messenger chat referenced by the word press plug-in does have more advantages. Let’s take a look at how Facebook uses the tool to help the site establish customer chat.
15 months ago, Facebook launched the WordPress messenger customer chat plug-in, which provides real-time chat services for websites outside the application. This plug-in allows you to create full collaboration between Facebook pages and websites. This allows you to enjoy all the intuitive features provided by Facebook real-time chat service and share it with website users. Through automatic response and efficient message recording, Facebook Messenger chat for word press has become one of the best choices for customer support chat. Let’s take a closer look at why we use it.
The reason for using Facebook in customer chat malenow has a good question to discuss. Is it helpful to use Facebook for help chat? How good is that? Compared with other tools such as WhatsApp, Facebook messenger has several obvious advantages. First, Facebook has 2.3 billion active users, so enabling Facebook on the website may be the solution. That is, unlike other real-time chat plug-ins that integrate other social media applications, you don’t have to worry about whether customers can access help chat.
Another advantage is that users are more familiar with chat services than other platforms. In addition, the combination of Facebook and help chat can get a stronger sense of presence on social media. Mix Facebook pages with web services and customer interactions. It uses messenger to chat with customers and provides real-time communication between you and your audience on an optimized platform. Finally, it is important to have a help chat with all companies that want to succeed today. If you need to choose from help chat services, the best way is to choose the most used social media platform in the world.
The first thing to be clear about the official word press chat plug-in is that Facebook has officially built the plug-in itself. This means that WordPress and Facebook are fully integrated. There is no need to worry about violating or losing your account when using this plug-in. It also provides seamless integration between Facebook pages and word press plug-ins, which is very simple to set up. Simply log in and select the page for the plug-in. Best of all, WordPress Facebook Messenger chat is completely free from top to bottom.
The customization of highlight colors is good, but the huge customization provided by some other plug-ins is obviously insufficient. In addition, you cannot select where the help chat icon appears on the page or layout. The plug-in also lacks the rich functions of other chat tools to help chat, such as custom shortcut codes, additional social icons and chat functions.
. some users may experience problems with not allowing plug-ins on specific pages. Comments on Facebook chat tool are positive and negative. WordPress’s Facebook Messenger chat includes all the intuitive functions of Facebook page to help chat. There is no need to set up automatic answers, frequently asked questions, and other additional site details. All this goes directly to the Facebook page itself. That is, if you set up customer chat for your Facebook page, you can start.
You can also use the plug-in to define greeting text, custom icons and chat accent colors to help chat. Color customization is unlimited, so you can choose the color that best suits your website design. Facebook Messenger chat about the interface and initialization is the easiest to access the set help chat plug-in. The official WordPress chat tool only prompts you to select a page and customize the conversation. It can be moved after completion. Now that we have discussed the advantages and disadvantages of this excellent plug-in, let’s see how to activate this plug-in on the website.
The steps to install and add WordPress Messenger chat are the same as other plug-ins. Just click the plug ins section in the dashboard sidebar and click add new. Then use the search pane in the upper right corner to search for \
It’s very easy to set up a chat interface with word press. In the sidebar of WordPress dashboard, click customer chat to open the plug-in interface. Don’t worry even if you don’t have a chat tool. The plug-in will guide you through the process. Refer to the \
Select the page and click \
Select the desired color to complete the customer chat settings. Click finish, and then click Finish to use customer chat! Male conclusion in general, official Facebook Messenger chat is a decisive experience for customers who don’t want to spend too much time activating real-time customer chat. Seamless integration means that the plug-in will not damage anything and has high compatibility with word press. However, it is worth mentioning that there is a lack of customization options. This is the most gentle customer chat experience as a site administrator.
