Now, if you get the cash terminal, you will withdraw funds from the bank account, so you don’t always have to have the cash paid in the food store or clothing store.
According to the latest statistics, the development of mobile commerce has made an amazing leap. However, in order to help us clearly understand the scale of this phenomenon, we have prepared irrefutable statistics from various sources. UK mobile commerce sales in 2019 were £ 50.35 billion. After two years, sales are expected to increase by £ 54.92 billion. In the United States, the number of online shopping users will increase to 187 million by 2024. In the United States, the total number of active users using mobile shopping apps on IOS and Android is 36.7 million. Generation Z users use 44% of mobile wallets in the United States. More than 5 billion people worldwide are mobile users. 21% of users use mobile phones for an average of 5-7 hours a day. The two places use the most smartphones to buy online. More than 79% in the Asia Pacific region and more than 60% in the Middle East and Africa. In the early stage of the positive aspects of mobile e-commerce, if only large enterprises in the market can have the opportunity to use mobile phones for sales, small enterprises can do the same today. This is because the conversion cost is lower. In this regard, your business can be evaluated from the following positive aspects:
Improve the interaction with customers and provide better services. If people could not leave home for the sake of popular purchase in the past, they can leave home now, but they can buy anywhere without going to the store. In addition, users can view the whole range of products and services, filter the search with specified parameters, compare product characteristics, and further study each product with high-quality photos. Online shoppers can do this at lunchtime, at home on the sofa, at a friend’s house or while traveling. Just take the phone out of your pocket, open the mobile app and choose what you need.
Compared with e-commerce, you can understand the following advantages: It’s almost always possible to hold a laptop in your pocket. For this, you can buy it 24 hours a year. Users can receive news and updates faster through e-mail newsletters, push notifications, and SMS notifications. Once the location is determined, customers can receive interesting personalized suggestions and content to interest them. According to the statistics of potential customer arrival expansion, we can confidently say that the index, volume and number of users will increase. All businesses seeking to expand their audience should be part of this shift.
Use new circulation channels use new circulation channels and have the opportunity to get closer to customers. Having a store, e-commerce website, social media platform account, mobile commerce application or mobile website can bring users closer. This is a way to improve communication and smooth shopping experience. These experiences mean that you can meet potential buyers where you find them most often. And access to goods and services is much faster than ever before. With multiple mobile payment options and multiple payment systems, payment can be provided to smartphone users, and the purchase and settlement process becomes much simpler. Needless to say, there are many payment options. Add to avoid inconvenience to customers.
In the latest method, the user does not need to perform additional tasks. In other words, there is no need to enter member joining, login and payment information. Users only need to input data once, and additional payment will be made automatically. Selection method
。 You can shoot multiple short videos, which can be combined into one story in the future. About 45% of the male users concentrated in s-commerce use social networks to find brand information. In addition, users spend most of their time on social networks. Therefore, it is foolish to miss the opportunity to provide users with products or services without leaving the social platform. In addition to the opportunities offered by the most popular social networks such as Facebook or instagram, you can also view tagshop, pinterest shopping or Amazon live. Better than not having multiple channels. Don’t discount offline stores. Considering the popularity of online stores, offline stores may no longer seem to count. This is far from the truth. Rely on a technology to improve customer service. Customers can view product ranges, view features, and compare products on the site. Then pay the order fee, which can be collected in the store in the future. This is particularly convenient for holidays and sales seasons when there are problems in distributing goods to buyers. The number of online consultants using chat robots and virtual secretaries must be huge, and it is difficult to provide customer support within 24 hours. But sustained support is very important. If users leave a message to the online consultant after working hours, they must wait until the next day to receive a reply. This fact may greatly affect the sales of mobile e-commerce. In this case, mobile communication robot and virtual secretary are necessary secretaries to provide 24 \/ 7 support. Discount and royalty items attract users. Customers like discounts and big deals. After installing the app on the store website, you will often see banner advertisements indicating that you can enjoy a 10% discount on your first purchase. Who would refuse the opportunity to buy a product at a discount? Running the loyalty program in the same way, users can accumulate points for online purchases and then convert them into pleasant bonuses. Each method provides excellent online shopping rewards. Using advanced technology and augmented reality can make an amazing impression on customers. The possibility of wearing something without going to the fitting room is really amazing. This saves a lot of time for users who really appreciate this care. Summarizing the trend of mobile commerce, the trade field can be characterized by rapid growth. We are already looking at the way mobile e-commerce takes off. Mobile phones provide users with unlimited possibilities. The number of mobile users will increase. Therefore, you can be sure that the sales of mobile e-commerce will increase significantly in the next few years. However, just creating mobile sites or applications is not easy to satisfy customers, so we not only need to improve the quality of service, but also need to keep up with the trend of the times.
