No matter what type of business you have, excellent customer service is essential. If your customer is any form or form of problem with your product, and cannot contact you directly, it indicates that there is a problem. The customer experience will be terrible and we all know you don’t want it. We all hope to provide users with excellent products and excellent support! As a result, various types of support systems have been created over the years, but the most striking is the real-time chat option. This option makes the customer feel fresh at the right time, and the customer experience has changed significantly. No one likes to wait 2-3 days on weekdays to create emails and receive replies. The
There are now millions of websites that use the real-time chat option to provide excellent support for users. In the end, we have provided satisfied customers, new customers and improved the brand. The standards set for sites that provide real-time support are too high, so you will encounter dissatisfied customers and angry e-mails on websites that do not have services. People do not like the traditional way of communicating with the company, such as telephone support or e-mail. And we all know why. Because real-time chat is fast, efficient and real-time, everyone likes it! The
What’s more, at the moment when everything collapsed, we all wanted to help. Because LiNbO is depressed and tired. Therefore, although there are many WordPress plug-ins to choose from for real-time chat, one of them is very conspicuous. We provide this plug-in! Let’s study fantastic plug-ins in the name of 3CX live chat. 3CX real-time chat information the wonderful devil that helps to improve customer support is 3CX real-time chat. The WordPress plug-in can completely control the construction of the chat system. Amazingly, the plug-in provides support via phone and video chat. The
Therefore, if the customer wants to explain the problem with the smallest details on site, he can choose video call or regular call. This option is different from other plug-ins. However, it is no secret that you can add questionnaires or questionnaires to offline messages and chat boxes with storage system, and have many other important functions, such as all dialog boxes are stored in the database. You can also provide a default user interface for all players, including salespeople, administrators, and consumers, and customize the chat box as needed. You can also create any number of agents to handle phone calls or live chats. You can accept or reject conversations and support animation. The
Now, this article will show you how to use this free real-time chat plug-in, so that you can start chatting with customers through this 3CX real-time chat, and immediately strengthen customer support! The first thing to do to set up the plug-in is to navigate to the WordPress dashboard. Then you must go to the plug-ins section and search for \
The first option is 3CX service. This option allows you to convert live chat to video or voice chat. Live chat options and phone and video options are free for the first year. In this option, 3CX will host chat instead of users, and allow the use of IOS and Android applications. The second option you can choose is word press. Namely, self custody
