Yes. Wechat robot covers the digital part with a comfortable user experience without excessive expenditure. But speaking is easier than speaking. As mentioned earlier, \
This enhances the user experience and adds consistency to the mix. The result is increased overall consumer engagement. 3. improving customer experience and attracting customer experience are the necessary conditions for providing excellent e-commerce services. There are no two ways to do this. Otherwise, why bother? If you can’t get the customer to revisit your service and pay more, the customer may work in other places without thinking. Although wechat robot is not the ultimate solution for polite customer experience, it is obviously a feasible option to actually upgrade the whole system. The
Let’s assume the simplest one. The customer cannot decide which product to buy. Wechat robots can provide help through simple comparison of prices, features or other information, predetermined statistical data and less user input. Robots can provide advice that is as similar to the customer’s needs as possible. Male 4 As we all know, operating cost saving requires professional knowledge. In the past, experts were very tired and often wasted on repeated attempts to answer questions, paralyzing the spirit of repeated answers. Human resources are inevitable, unproductive, and cost-effective. What’s more, that profession is not very authoritative. However, with the emergence of micro robots, the situation has changed. The
Some algorithms and response libraries make advisory armies such as zombies useless. Wechat robots can process more requests and always process them with the same quality. This immediately became a cost-effective solution. Although consultants have not completely disappeared, in some cases, the services of consultants are rarely used, and even exceed the functions of wechat robots. 5. the leader is the bread and butter of all enterprises. This is what you always need. Wechat robots may help to get a leader in sweating. The stunt is to switch to the actual human who is on the robot but lifts heavy objects from the robot. The execution method is as follows: The
Wechat robot interacts with customers. Dialogue provides insight into consumer preferences. You can purchase a specific product alone, or you can convert it into a human consultant to initiate a robot action to the customer and make an irresistible suggestion. Instead, the collected data can be used in advertising campaigns or just in service subscriptions. 6. automation of repetitive tasks repetitive tasks are the backbone of all business operations. Like it or not, this is a problem that needs to be solved. Otherwise, everything will collapse and the business of repeating Picard’s face and palm will be interrupted. The continuity of existence is something you want to maintain no matter what happens. I hope wechat robot can help. The
Consider the following mundane things: Maintain template dialogue with consumers to recommend products; General subject consultation; Perform statistics based rounding; Remind you of things that are half done or considered; Make suggestions about what to do. Anything mentioned above can easily be classified as a robot. With a little help from a pre-determined program, you can retain employees to do more effective and attractive work. This is not only economical, but also improves the overall morale of the group. 7. consumer analysis and personal chat robots are very effective in dealing with the general needs of customers, but they are also an important source of information for business operations. Very simple. All responses left by the customer contain a message
whole Specific aspects of speech, response time, errors and errors, preferences, etc. can be mined to obtain information. Together, you can create a collection of consumer portraits and various patterns. This provides the robot with flexibility and expands the anti reaction weapons. Combine cookie information and other advertising technologies to support data collection, build a specific information foam around customers, and display everything customers may need according to the collected data. The price is to improve and adjust the wechat robot, which can ultimately help you create a user experience more effectively. Another benefit of gathering information is to tailor the service to the customer. Personalization is very effective in building and strengthening the ties between users and services. That’s to get them back for more. 8. there is nothing more satisfactory than collecting customer feedback. Although it looks like a fruit hanging less, it is actually difficult to collect it in a cohesive way. The problem is well known. People tend to be rubbish or nonsense rather than offering practical advice. However, because everything can be automated, it can automatically filter the results and only get the cream of the crop. In turn, you will actually gain insight into the user perceptions of your services and problems, and make improvements on this basis. The disadvantage is that it takes a long time to control the wechat robot to filter it correctly. In a word, wechat robots will continue to exist, further improve their language ability and work more effectively in their work. But it will also promote competition in the market. This will open up more opportunities for new solutions. Author: kimhailey is a freelance mobile application designer and UX consultant living in New York. She works with individuals and individual businesses to help them find effective solutions. In addition, as a blogger, I am also very talented in teaching students coding. Find her on LinkedIn.
