Why provide maintenance services to customers?

As a professional developer, there are many difficulties. Exploring revenues, handling current customer support requests, and purchasing new tasks can take a lot of time and effort. Providing more services than you do now sounds like piling extra work on your plate. However, providing maintenance services to customers can increase revenue while minimizing the impact on the overall workload. In this post, we will learn about some maintenance services that can be provided to customers. In addition, we will introduce four reasons to help you decide whether these additional services are suitable for you. Let’s go! The
Providing maintenance services to customers means providing maintenance services to customers. It is up to you to decide what to provide when providing maintenance services to customers. You can accurately determine how many client sites you will participate in daily operations to help manage your time and workload. That is, maintenance can include a variety of operations. The most basic parts include creating backups, troubleshooting, word press core, updating themes, and plug-ins. If you want to learn more, you can also update posts and pages, modify broken links, optimize performance, and so on. Maintenance services sometimes include search engine optimization (SEO) and occasional tasks, such as migrating sites to new hosts and changing domain names. The
Providing fewer services can save time, but providing more comprehensive maintenance packages can improve business competitiveness. If other developers provide other services, the client may be more attractive. Also applicable for the duration of the contract provided. There are several factors to consider when deciding whether to provide maintenance services, as described in the above four reasons. Let’s look at the four most important benefits of providing maintenance to customers. 1. try your best to obtain additional income. Few people like to perform daily maintenance on the website. Fortunately, many aspects of WordPress maintenance can be automated, so it can run in the background while minimizing interference. The
This is convenient even if you want to include maintenance in the service provided to customers. You can use plug-ins and other tools to automate tasks such as site backup, code update, and optimization. For example, consider updraftplus. It is a free plug-in and highly praised for generating automatic backups for WordPress sites. In addition, shortpixel can automatically compress media files immediately after uploading to WordPress. Adding this tool to the client site may help improve performance and SEO. By automating these main processes as part of the maintenance package, additional revenue can be earned without moving your fingers. To ensure that the plug-in works properly, you only need to check in occasionally. The
This ensures that there is enough time to deal with maintenance work that requires human intervention (such as content updates and error resolution). Or, if you provide a very basic maintenance package, you can automate most tasks to focus on other tasks. 2. diversified income sources can cope with the downturn. There are many pleasant aspects to working as a WordPress developer, but one major drawback is that workloads are often inconsistent. Especially as a freelancer, I never know how much work I will do every month. Therefore, it is wise to diversify sources of income. This may help fill gaps in key services. Time is running out, new website
If you don’t have many customers, you can at least earn income through continuous maintenance. The
For maintenance services, various amounts can be reimbursed. Depending on the size and complexity of the relevant websites, additional revenue of $15 to several thousand dollars per month can be obtained. Obviously, if you work on a small website, you need to maintain many websites in order to live with the money you can bring in the long term. But it is better to proceed at a slow pace than to have no stable income. 3. prevent too many support requests from the client. Providing continuous support to customers helps to maintain high satisfaction. However, the simple word press best practice can be disappointing because it can easily avoid support requests. The
Maintaining part or all of the client site every day can at least partially solve this problem. By resolving potential problems before they occur, you can reduce the number of support requests you receive. For example, if the client site goes down, there is no need to worry about backup to simplify recovery. In addition, the client cannot upgrade the site to the latest version of WordPress, so there is no need to deal with the problems. Personal maintenance of the customer’s website and handling these situations in advance may be more effective than cleaning up the mess afterwards. In addition, there should be less time and pressure. The
4. keeping a distance from the client helps to perform more tasks. Purchasing clients is an ongoing responsibility to maintain revenue. This will also keep you away from the actual development work and become the real cause of anxiety. You can get twice the result with half the effort by continuously cooperating with customers and maintaining close relationships. For example, if the client that permanently handles maintenance needs another website or wants to redesign the website, you should be the first to call. In addition, building an ongoing relationship with customers helps them advise others about your services. Referrals can help you get big jobs without looking for opportunities. The
Conclusion working as a professional developer has many responsibilities. Although you may hesitate to provide additional services to customers, handling the maintenance of the built site can bring many benefits to your business. Let’s summarize the four main reasons for providing maintenance services to customers. Earn extra income with minimal effort. Diversified sources of revenue may help to cover business during economic downturn. Prevent clients from making too many support requests. Keeping your distance from the client helps you perform more tasks. Do you have any questions about how to provide maintenance services for customers? Please ask questions in the comments section below! The
Image credit: pexels.

Author:

Leave a Reply

Your email address will not be published. Required fields are marked *