All freelancers must face customers from hell. As the oatmeal explained, \
I repeat, although not all clients are like this, it can make life as a freelancer miserable. I hope this article helps freelancers identify, avoid, and remove this type of client when problems arise. So you won’t dream of digging ditches. And you can find amazing clients who make your job enjoyable again. I have a customer from hell. Whenever I talk to a freelancer who doesn’t realize that there are customers from hell, I just want to shout. \
When someone else has customers from hell, it is always easier to identify them. But it’s not so easy to identify when you do it. Here are 4 indicators that can be used to determine whether there are customers from hell. 1. breach of contract is the blueprint. Not just for legal purposes. It will also inform all parties of the expected events and time to ensure that the project is completed on time. As a freelancer, you must follow certain terms and the client must follow certain terms. If the customer starts to violate these conditions repeatedly, even a small point may violate a larger condition, such as paying on time in the future. The
2. there was a customer who had an unreasonable request. In the contract, I set the deadline and project schedule for her and me. I sent her the model and told her to return it to me within a week so that I could make the final revision within two weeks. Of course, it took her three weeks to come back to me, expecting me to finish the final revision in two days. Some clients are unreasonable and can do nothing about it. 3. forget that some customers of high maintenance are freelancers and cooperate with many different customers. Often, these customers want to treat you as if you were your only customer. They will call you on the day of the week, at any time (for example, on a Sunday night sitting for family dinner). You can try to accommodate them. Believe me, I tried. But sadly, no matter what you do, this type of customer is not enough in their eyes. The
4. if you don’t pay on time, this is Vicky. As a freelancer, your job is to provide amazing service on time. In this way, the client must pay in full and on time. This is a necessary exchange. Many customers will justify their inability to pay. If this happens occasionally, you can usually work with the client to solve the problem. But if this continues, don’t expect the situation to change. It’s time to continue. The way to avoid customers in hell so you now know the signs from customers in hell. Now let’s talk about how to avoid them. The
1. listen to my intuition. I can’t tell you how many times I have met potential customers and felt bad feelings from them. We just don’t have the atmosphere, or we have different views on the project. I can’t explain it, but I can feel it
After completing this wonderful project that we absolutely love, we will become the best. When there are customers from hell, we will become the lowest. As a freelancer, it is important to remember to protect yourself from this type of client. Because of the client, sleeping is not worth it. If you can take measures to avoid cooperating with problematic customers, you will attract better customers, which will thank you for your work and be willing to pay higher fees. And will eventually become happier.
