You must add a URL to integrate the 3CX service. If you are not a 3CX customer yet, getting this information is actually a bit related, so it is best to link to some additional instructions or help documents in the setup wizard. Personally, before I can figure it out, I have to look around and read various help documents, so I imagine that ordinary word press users will be confused about how to get the information they need. Note: the developers said that they plan to fix this problem in the next release, so the setting process may be more familiar to beginners in use. The
The actual process is not so complicated. The plug-in settings are not explained, so I don’t know where to start. For everything to work, you must do two things: Follow this guide to set up a managed instance of 3CX. Follow this guide to install live chat. Secondly, you can select the chat configuration method. Finally, you can configure the chat box design to match the website. And that’s all! Now, there should be a live chat box in the bottom right corner of the site. After \
You can get a lot of details here, so you can configure real-time chat as needed. Many of the following options are available: If you log in to WordPress, your personal details will be automatically populated into the live chat name and email. Disable live chat on your mobile device. Disable live chat on specific pages \/ content. Offline message control. Set the running time of real-time chat. Add gdpr support More. The method of replying to chat depends on whether you use the 3CX service or only the WordPress website. If you only use WordPress, respond directly from the WordPress dashboard. However, there are several different options when using 3CX. The
Male web application (located outside the WordPress dashboard of the managed 3CX instance) – manages chat and voice \/ video calls in the browser. Mobile applications for IOS and Android Windows desktop applications web client web client has a stylish design that makes it easy to chat with people. Male can easily send the chat to other consultants with just a few clicks. How telephone and video calls work will be shown to you later. With mobile applications mobile applications, you and your agents can respond to chat on the move. The setup is very simple. Just install the application and scan the QR code in the web client. The
This allows you to manage chats on the go (or by phone or video, learn more later). When you select the WordPress channel instead of the WordPress 3CX service, you can reply to the chat directly on the WordPress dashboard. However, keep in mind that if you use this channel, you can only respond on WordPress and cannot access web applications or mobile \/ desktop applications. As mentioned before, upgrading real-time chat to call or video, one of the only functions is to add a 3CX telephone system to upgrade real-time chat to call or video chat. This is free in the first year, but it is charged later. The
Visitors can use the buttons at the top to do this directly in the chat window. The consultant can answer the request directly in the web application or mobile application. Male visitors do not need to install software, only use Internet connection, and immediately call or video chat
