Are you fighting a client that just started as a WordPress developer and seems to have jumped out of the worst nightmare? Are you stressed by budget disputes or constant final changes? So now it’s time to stop and make a change. Although you can’t always find terrible clients in advance, you can put the system in a place where you can better manage your business. In this way, the problem will greatly reduce the pain of damaging the relationship with customers. This article describes how to find and attract ideal potential customers, how to best manage the developer business, and how to break up with nightmare clients. Let’s start by identifying the right people. The
Understand the ideal client and identify who is the ideal partner? Sometimes freelancers and inexperienced developers are too eager to get started and can’t properly screen clients. If you’re having trouble attracting good customers, it’s time to change your approach. Ask yourself the following key questions: Do you want to work with a start-up or an existing company? What are the conditions that cannot be negotiated? What type of customer is my technology best suited to? After setting the answers to these initial questions, you should start thinking about the mistakes you should avoid. Start thinking about the following: The
How to make a positive contribution to the overall communication atmosphere of the project? How do you plan to publish completed projects? Do you need to convert customers to manage their accounts at the end of the project? Considering the client in your dream, it is much less likely to attract clients of the wrong type from the very beginning by actively thinking about relevant plans for future projects. Now that we have embarked on the path of happiness, let us pay attention to the less ideal situation. WordPress developers are relatively inexperienced in client identification and management. Even if proactive preventive measures are taken, it is not always easy to find terrible clients in advance. But there are definite signs of terrible customers. Even if it is one of the following problems, it should be enough to set an alarm bell and send a red flag rushing into the sky. The
Consistent problem of payment. Clients that take you too much time. Continuous change or large-scale project objective change. An aggressive or clever client ties you to the possibility of a future job rather than a fair salary now. You are not allowed to do your work and try to indicate your responsibility to the client. It is not always easy to remain calm, but you must first objectively recognize these behaviors and calmly decide how to solve the problem. Project management tools such as trelo help smooth operation. If potential problem clients in the current client are identified, measures should be taken to mitigate possible problems. The basic project configuration helps to extinguish the fire in advance or reach the finish line at least once. Consider using all of the following technologies: The
Use a client management system (such as trelo or Basecamp) to continuously maintain various ducks. Create customer manuals to help customers turn to managing their own websites and alleviate future pain. Fill in the customer questionnaire and clarify the service terms and expectations in advance. Edit the customer’s management menu to make self-management easier in the future. Carefully review and (potentially) modify the agreement. Constantly hone customer communication skills. The most important thing is to treat yourself well in the process. Professionalism is not the same as being someone’s porch mat. If you do, you should bite the bullet and keep this kind of attention considering the difficult client environment before the end of a specific project. Feeling:
