If you run a Woocommerce store, then customer relationship management (CRM) ensures that your business is successful The key factor.
Therefore, today, I will discuss the benefits of CRM to online companies. In addition, I will recommend some of the best Wooocommerce CRM platforms currently available.
Are you ready to start? OK Then, let’s start.
The benefits of adding CRM to WoOocommerce
Although WooCommerce is an excellent platform for sales products, it has not provided CRM functions in terms of functional aspects. Too much help you handle other functions of e -commerce business, such as managing customers.
CRM is essential for each enterprise, and e -commerce is no exception. Having a powerful CRM system can help:
Generate and manage potential customers.
Establishing and maintaining relationships with your customers, for example, keep in touch with them through mail, news and communication.
Improve customer service, for example, contact them easily
Monitor customer behavior, for example, they visit your store frequency, the goods they buy, etc.
separate your Wooocommerce customer records from WordPress users.
Increase conversion rate, generate sales, and help retain customers.
However, CRM may be a very time -consuming and labor -intensive process. More importantly, the efforts required to achieve this goal are proportional to business growth.
Fortunately, there are several CRM solutions suitable for Woocommerce to help the automated process and Help you pay close attention to things.
What are you looking for in Woocommerce CRM
The good CRM solution of woocommerce usually includes most of the following functions:
A method to get contact information, such as contact information or registry
Chat or message transmission facilities to make customers gentlyReach to you
A customer contact the database, which can easily customize and configure to meet your needs.
Automatically synchronized orders, customer details, etc. between your CRM and Woocommerce store
Customer subdivision rules, position the customer group according to the customer’s behavior
Advertising management, To help create and manage activities and track its effects
configured and customized reports, including activity logs for monitoring customer activities, such as abandoned shopping carts, complaints, etc.
It helps to save time and resource automation, such as the rules for target email activities, reminders of abandoned shopping carts.
Easily integrates with other plug -in and software.
Professional user interface can be customized to meet the specific needs of your business. The backend needs to be intuitive so that personnel can easily and effectively use it. The front end should provide customers with the best experience.
In view of the same two businesses, you may not need all these functions, or you may need other functions that have not been listed. Therefore, when choosing a CRM solution, you must consider the specific needs of
your business .
Who should use Woocommerce CRM?
In short, any owner of a Woocommerce company should consider using a powerful CRM solution. This is because without it, with the expansion of the business scale, CRM activities may become difficult to manage and disconnect with the sales of things.
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The recommended CRM platform
Since you understand the importance of CRM to your online store business, I will now introduce you to some of the current current Available best Woocommerce CRM solutions.
Metrilo
Start my best WoOOCOMMERCE CRM solution list list is Metrilo This is an e -commerce platform (such as SHOPIFY and MAGento) integrated CRM platform.
Metrilo designed for e -commerce, with all the functions you want to support your online store. Therefore, you can use email marketing, detailed analysis and report, customer segmentation and other tools. A simple feature is that each of your customers will have its own unique personal information. This allows you to monitor and track customer activities in the store, which helps to subdivide. Thanks to the intuitive setting wizard, Metrilo’s settings and configurations are very simple. Therefore, your Woocommerce store will have a CRM function in the shortest time.
To read more in -depth Metrilo, visit WPLift’s comments on solutions.
Price
Metrilo has three plans, Essential, Pro, and Premium. These costs are $ 119, $ 199 and $ 299 per month. However, if you can promise annual subscriptions in advance, these prices will be reduced to $ 99, $ 165 and $ 245 per month.
Please note that only Pro and Premium plans include CRM and retaining analysis tools, and premium is the only bundle Email marketing tools. Provide a 14 -day free trial of all plans. In addition, there are 30 days of annual subscription refund policy Get Metrilo
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Participate in Yimu
EngageBay is a free value -added Woocommerce CRM solution, which is created for small and medium -sized e -commerce enterprises. EngageBay perfectly integrate marketing, sales and support functions to effectively carry out marketing, sales and support.
EngageBay users can perform many tasks from a user -friendly instrument board. You can track and report customer participation and activities, send targeted email activities to the subdivided customer group,Express email sequence across multiple activities, create a separate login page for your products, restore abandoned shopping carts, and so on. Advanced plans provide more in -depth functions and more marketing and sales tools, such as two -way email integration, custom transaction tracking, email marketing, marketing automation, social media scheduling and monitoring. Engagebay’s free plan is limited to 15 users and 500 contacts and 1,000 brand emails. Because of its series of functions, it is enough for most small companies. As your business scale expands, you can upgrade to high -end programs, compared with many more expensive competitors in Engagebay, these plans provide huge value.
Price
ENGAGEBAY CRM to up to 15 users, 500 contacts, 500 contacts And 1,000 brand emails are free. In addition, it is necessary to upgrade to one of the three senior plans:
Basic (1K contact person) – $ 11.99 per month Growth (10K contacts) – Each time March 39.99 USD Professional Edition (Infinitely) – $ 79.99 per month
You can find more details on the English price page and comparison of each plan contained Essence
Participate in Easy
Jetpack Customer Relationship Management
jetpack CRM, which was previously called it before It is a popular choice for zero BS CRM for a period of time.
The core Jetpack CRM plug -in is free, including helping to manage your client’s comprehensive features, all of which come from your WordPress dashboard. Therefore, it is expected to find the potential customer generation and management tools (forms, emails, etc.), customer portal, order management and tracking, integration with a series of other plug -in and platforms, senior customer segmentation, a large number of customized options, etc.
In addition, due to more than 30 advanced extensions, additional functions and customization are possible. Using these, you can add functions, such as targeted email activities based on customer segmentation or sales dashboard to track income and customer growth. However, in itA plug -in WOOOCOMERCE Connect is essential because without it, the Jetpack CRM will not be able to talk to your Woocommerce.
In addition, the Woocommerce API allows multiple stores to synchronize with your Jetpack CRM instrument board. This will allow you to track customer activities in all online stores from one center.
Price
The core Jetpack CRM plugin is free. However, as mentioned earlier, it is necessary to use it with WOCOMMERCE to use it with a high -end expansion of Woocommerce Connect, charging $ 49 per year, although the first year is currently free.
The price of other advanced extensions is between $ 29 and $ 129 per year, and all provide 14 days Refund guarantee. Alternatively, the price of all extended bundles is $ 199 per year.
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123] Get jetpack CRM
My best WOOCOMMERCE CRM solution list list The next one is GroupHogg.
Grouphogg is purely designed for WordPress, emphasizing marketing automation to cultivate customer relationships and increase sales. Therefore, it includes all the tools required for the creation of effective sales of funnel, sending automatic marketing emails, and analyzing all execution.
The core grouphogg plugin is free. However, like the JetPack CRM, you need to buy an extension or an high -level plan to use it with WooCommerce (see the pricing information below.) In addition, like Jetpack CRM, a series of other advanced extension procedures allow additional customized customization customization Essence
Grouphogg contains a large amount of CRM and contact management tools, such Custom fields, etc. Fully Building Constructioner YunXu created simple and complex sales funnels, and there are indicators to allow you to view their execution. Extensive e -mail marketing tools include pure text and drag -and -drop editors, and broadcast emails.
A series of advanced extensions can be used to expand the function of GROUNDHOGG. These include SMS messages, conditional logic, content restrictions, premiere options for senior emails, content restrictions, and so on.
The documents attached to grouphogg are detailed and rich. In addition, the GROUNDHOGG College provides free structured online courses to help you make full use of CRM and GROUNDHOGG.
Price
As mentioned earlier, the GROUNDHOGG plug -in is free on wordpress.org. In addition, there are four high-level plans:
Basic-$ 240 per year
Plus-$ 360 each year
Professional Edition-$ 480 each year
Agency- Function, click here.
To use the free version of BASIC or Pro, you must also buy woocommerce integrated expansion. The annual cost of one site is $ 99, the cost of 2-5 stations is $ 159, and the cost of unlimited domain is $ 259.
Pro and Agency programs include WooCommerce and many other integrations, as well as many additional functions.
Regarding other extensions, the price is different, and some even need to install additional extensions to run. Therefore, it is recommended to check various plans before buying separate extensions to understand the content contained. By the way, all purchases have a 14 -day refund guarantee.
Get the soil mouse
wp ERP
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WP ERP is an open source enterprise resource planning (ERP) system. In addition to CRM, it also includes accounting and human resources (HR) management tools.
In terms of CRM, WP ERP enables you to create a contactThe group is subdivided, adding activity logs and annotations to the contact, creating detailed activity reports, sending batch target emails, allocating tasks for your employees, and so on.
As a modularization, if you don’t want to use the human resource management or accounting function of WP ERP, you don’t need to use it. However, placing everything in one place can help simplify your business and make things easier to manage with the development of the business.
WP ERP is free, but like the other free CRM solutions in this list, you need to purchase the extension program to use it with WooCommerce. You can also use the PRO plan, including multiple integrations, such as Mailchimp, Zendesk and Gravity Forms, but the regrets do not include WoOocommerce.
Price The core WP ERP plug -in is free on WordPress.org, and the starting price of the PRO plan is $ 12.99 or $ 129.90 per year. The price increases with the number of employees in the access system. Woocommerce integrated $ 5.99 per month. The cost of other extensions is between $ 2.49 and $ 9.49 per month. No matter how many employees use the system, the price is fixed.
The refund policy of WP ERP is 14 days.
Get wp ERP
The hubspot
hubspot for woocommerce The list is unique, because the HubSPot CRM is not only free, but also the Woocommerce plugin is also free. Therefore, even if you do not have a disposable budget, you can easily combine the sales function of Woocommerce with the excellent CRM function of the Hubspot CRM.
With a powerful combination of tentacles, you will be able to automatically synchronize your Woocommerce user, product and order with Hubspot CRM. The most important thing is that synchronization is real -time.
Other main functions of Hubspot for Woocommerce include abandoned shopping cart recovery, contact segmentation, detailed analysis and report, customer tracking, advertising management, etc.
With several additional components, more functions can be added. These include real -time chat, advertising, chatRobot and social media management. Many of the additional components are free, but some are only included in advanced plans and bundling packages.
Price
Hubspot for woocommerce is free, and the core HubSpot CRM is also free. Other functions are available, including CRM kits. This cost is $ 50 or $ 540 per year, including all free CRM tools and many additional functions.
Get hubspot
WP-CRM system
The CRM solutions are hosting on the server of the CRM provider, but the WP-CRM system stores everything in your WordPress. This brings three obvious advantages:
You can fully control data security
How many records can be stored without limit
You can access the system that can access the system There is no limit to the number of employees
To use the WP-CRM system with Woocommerce, you must expand the Woocommerce Connect to free plug-in or invest in \”enhancement\” or \”professional\” plan.
Free plug -in and paid plans include most of the tools you expected from the CRM solution, including contact management, contact import and export, and paid plug -in added with Zapier, Mailchimp, ninja forms Integration of tools such as ZENDESK.
Other convenient functions of the WP-CRM system include automatic creation of contacts when new customers buy and new orders directly from existing contacts.
Price Core WP-CRM plugin is provided for free on WordPress.org, but you must use it with WooCommerce, you will need: WooCommerce Connect extension. A single site is $ 29 per year, $ 2-5 US dollars, US $ 89, or
The enhanced version or professional version subscription fee is $ 199 and $ 249 each year. The only difference between the enhanced version and the professional version is the enhanced version of the websites, and the professional version can be used on an unlimited website.
Unfortunately, there is no free trial or refund guarantee. However, there isA free demonstration.
Get the WP-CRM system
Agile customer relationship management
Agile CRM It is a free value -added Woocommerce CRM solution, which is very suitable for small and medium -sized e -commerce companies. As a result, it is bundled with all functions required for effective management and attracting customers.
Agile CRM allows you to perform many tasks from an intuitive dashboard. For example, you can track and report customer activities, send targeted email activities to the customer group, create a separate login page for your products, and restore abandoned shopping carts.
The payment plan has expanded the toolbox, including additional marketing and sales tools, such as two -way email integration, custom transaction tracking, marketing automation and social monitoring.
Although the free plan of Agile CRM is limited to 10 users and 1,000 contacts, it should be enough for many small companies, especially considering that it has good functions. As your business scale expands, it provides great value to the payment plan compared with many Agile CRM competitors.
Price
As mentioned earlier, the core agile CRM is free of 10 users and 1,000 contacts for free. In addition, it is necessary to upgrade to one of three senior plans:
Beginners (10K contacts) – $ 14.99 per month
Conventional (50K contacts) – $ 49.99 per month
Enterprise (Infinitely) – $ 79.99 per month
One or two -year commitment can enjoy a generous discount. You can find these details on the Agile CRM pricing page and comparison of the content contained in each plan. Get an agile CRM
Ninja Hall
End my best Woocommerce The CRM solution list is ninjodo.
Ninjodo is a high -end CRM solution that can be integrated with WooCommerce through (paid) plug -in. Like agile CRM, it mainly focuses on small enterprises and entrepreneurs.
One of the main attractions of ninjodo is its interface, which is not only clean and simple, but also very intuitive. Therefore, operate this CRMSimple and efficient.
CRM is rich in function, including contact capture and management, automatic synchronization of existing and current customers, and order data, powerful automation, customer subdivision, up/cross -selling email sequence between NinJodo and Woocommerce , Automatic workflow trigger, etc.
Price
The CRM cost of ninjodo is $ 79 per month or $ 780 per year. The cost of woocommerce extension starts at $ 49 per month.
It also provides 14 days of free trial.
Get the Ninja Hall
What is your favorite Woocommerce CRM?
Although WooCommerce is an excellent platform for various e -commerce business, its main focus is on sales. Using a strong CRM solution to enhance your WooCommerce website will make your online stores more up to the next level, help you provide an excellent customer experience, and at the same time make your business smoother and more efficient, and therefore get more profits. Have you already used CRM in your WooCommerce store? Is it one of the suggestions I suggested above, or is it different? In the comments below, I really want to know which functions you like and what functions you don’t like.
If you want to know more about the non -Woocommerce CRM plug -in, please check the article \”8 Best WordPress CRM Plug -in 2021\” at any time.
In addition, due to more than 30 advanced extensions, additional functions and customization are possible. Using these, you can add functions, such as targeted email activities based on customer segmentation or sales dashboard to track income and customer growth. However, in itA plug -in WOOOCOMERCE Connect is essential because without it, the Jetpack CRM will not be able to talk to your Woocommerce. 
The CRM solutions are hosting on the server of the CRM provider, but the WP-CRM system stores everything in your WordPress. This brings three obvious advantages: 
Ninja Hall 
