Before purchasing, the potential customers will consider many factors, from the visual attraction of the product to the cost, then The transportation speed and cost of the store. If they have never purchased the goods from you before, they may also read the comments -about the products you and they are considering.
According to a customer service survey sponsored by ZENDESK, part of the reasons for the purchase decision in the United States
88% is:
positive frontal positive Both and negative comments will have a significant impact on whether the buyer’s purchase. (Picture source: ZENDESK) Positive and negative comments can help someone make a decision, and positive feedback will have a greater impact (90% for 86%).
What does this mean for you? Event:
The comment will have a serious impact on your sales
. The more you have, the better the shop’s evaluation of the product. Better evaluation means more purchase and less returns. Collecting feedback is vital to your WOOCOMERCE store, and there are some best ways to do this. Once you have a lot of comments, there will be some amazing ways to use them, and some of them are far beyond the product page.
Let us take a look ], Whether you are selling novices online or e -commerce experts.
First of all: ensure that your theme and settings are correct
Default comments in woocommerce
, but but, but You may occasionally encounter extensions or themes, these extensions or themes will change their display on your product page (or completely hide them!).
If your comment is negatively affected by the theme, you may need to consider switching to different themes. If this is not an option, you need to study the code in depth and change them according to your preference.
Please remember to create a sub -theme before making any changes to the store’s design (understand the reason here). If you cannot solve this problem yourself, consider hiring professional developers from Codeable or contact Wooexpert for help.
On the other hand, sometimes your comment settings are not the way you want In their order history records, they have their login customers they are commented. You can change the comments on the product tab under WOOCOMMERCE \u0026 GT; change the comment settings, as shown below.
These settings will allow you to enable or disable rating, and comments from the product \”verified owner\”.
Before continuing to perform any other steps listed here, it is best to check these settings and the display method of your comment on the product page-
If the shopker is trying to make a decision decision, the shopper is trying to make a decision decision to make a decision. If you can’t get the right information, everything you do will not have an impact .Add product rating to the project on the homepage (and elsewhere)
You can allow one of the settings in Woocommerce to allow opening and closing the rating. These are the stars or digital ratings you sometimes see in the product (such as 4/5 stars, 3/5, 75%…).
These ralas tell your customers at a glance. As mentioned earlier, the theme may occasionally change the display method of rating. Fortunately, if you are willing to roll up your sleeves to study the code (or seek help, as mentioned above), this will not take a long time to solve it.
One of the most common missing in certain themes is The scores appearing with the product shrinkage, such as in your homepage, category page, or search result. If these are not displayed for you, you can make them appear by adding the code in this Stack Overflow thread to the functions.php file of your sub -theme.
In any case, why add these rated? Because:
They can even tell them the overall view of the product before the shopkeeper views the page .
They enable shoppers to
at a glance to see the comments of the commentator
-If there are many separate comments, which is especially useful.
According to a study of Bazaarvoice, There are rated stores than unwritten shops Popular
[[] [ Therefore, please consider adding astrology, numbers, percentages, or other methods to make the shopkeeper visualized -they will have a great impact!
Allow the reviewer to add photos and other details in his review Come with. We have introduced some of the general practice of accepting and displaying comments, let us continue to discuss how to make these comments stronger. A idea is Let the customer do not just add rating or written comments just
. We all learn in different ways -have you heard of \”seeing truth, right?\” This sentence. -Pews that some potential customers may trust photos rather than text.
WooCommerce’s Product Review Reviews PRO extension allows you to quickly add this feature to your store without custom development. Just install the expansion program and adjust the settings as needed, you can persuade more shoppers to click the \”Buy\” button.
This is an example comment form created by using the Product Reviews Pro -Customers can upload photos or videos, and you can also view their comments to obtain response and other activities.
Product Reviews Pro’s features attached to it far exceeded the ability to add photos. You can allow the reviewer to add a reply, video and subscribe to the feedback of them. Potential customers can even ask questions and answer from you (or customers).
This extension allows you Product interaction and potentially promote sales . It is definitely one of our favorite, especially beauty and fashion stores. Highlight your best or latest comment
From time to time, you may make a warm comment on a product you want to yell from the roof. This is an amazing feedback, and customers are very happy, and you just want to see how much you are in the world
Stick
. But how did you do it? Is there any significance?
The latter: Yes, absolutely. Brightlocal finds that 72% of consumers will take action after reading only one positive comment, whether visiting your store, checking some of your products or contacting you.
Therefore, if you get difficultBy confident comments, please use it! To answer the first question, you can manually execute this operation through several different ways:
Add it to your homepage
– You can you can Use HTML or graphics in the small component footprint area.
Add it to another small component area, such as the sidebar , use HTML or as a graph, so it will be displayed when the shopker browses the website.
Quoting it on social media -You has no reason to not publish it on Twitter or let it become a Facebook post! (As a reward, the link gets such a well-received product.)
Create a certain graphic containing customer quotation -This can be shared on social media, part of the online seminar, which is included in slides In the film, in the information chart … exert creativity!
Another choice: If you use our store theme, store review expansion will create a area on your homepage, highlighting the comments you choose . (You can switch between recent comments, comments of specific products, and even display specific comment IDs.)
]
BAM -comment on your store drive store.
You should be proud of positive evaluation -after all, you have worked hard in products and stores to get praise. Therefore, if you share them from time to time, you can attract more customers, let’s say it.
Require your customers to leave a comment … Automatic Last suggestion. This is prepared for those who may be reading all of this and say \”sound good, but how do I get to get ?\”
The possibility of hearing from satisfactory customers is much smaller
. Unsatisfactory customers have enough reasons to contact you -they want you to do things well. But happy people will accept the products they receive, use it, and then continue their lives. Sometimes they intend to review you, but they do not. They are not to forget, but let us face reality -people are forgetful. Unless they really surprised them, they may put the \”review of this\” on the list of priority matters between \”cleaning up skirting\” and \”doing my tax\”.
This is a solution that needs to be considered: Follow UPS can help you remind customers to leave comments when forgetting, and it can automatically complete [123 123 ]. By setting a trigger based on the customer’s activity, you can let the extended email customers and ask them to leave a comment (or take other actions, if you are willing).
Send an email that requires customers to review their products after they have a period of time.
Follow -up allows you not only to decide how many e -mails to send, but also when you can send it. Therefore, if you want to ask customers to review their new purchases 30 days later, you can do this. Or, if you want to send them an electronic mail after two days, then a week later -because you sell digital products -you can do this. If you can remind customers to leave comments (and may emphasize their opinions on your significance, and even provide coupons in exchange for their precious feedback), you will be more likely to see those who are satisfied with those who are satisfied Who is embarrassed, but just … forget.
You will win more trust and get more sales
[ 123] Use Woocommerce to collect comments without spending a lot of work. But considering how powerful these comments are, it is worth spending time to make good use of them , no matter this means to show them on your homepage or collect amazing feedback in the form of photos.
We hope these tips can help you start filling your store with a lot of comments! Do you have any questions about this article, or do you have any skills to share? We are happy to receive your letter in the comments.
Recommended reading: Product review (how to get more) Establish a continuous relationship with customers Method
.
The scores appearing with the product shrinkage, such as in your homepage, category page, or search result
123] Use Woocommerce to collect comments without spending a lot of work.