The holiday is coming. There is no doubt that you have considered going on vacation during this time. However, if you are a developer of e -commerce customers, you may want to know if you can take a vacation in this busy time.
In November and December, the income of online stores was 30%higher than other months. The increase in sales is usually corresponding to the increase in your activities -promoting the launch of new features, completing redesign or adding products. When you have so many things, it seems impossible to take a vacation.
However, the time to leave is very important. As long as it is planned, this is definitely possible . Today, we will share some steps you can take to let you rest during the holidays. We will show you how to do this without pressure, and will not make your customers feel uneasy.
Want to rest? continue reading.
The importance of holiday internet disconnection
Holiday is a period of pressure, especially if you cooperate with e -commerce customers. For them, this is the busiest time of the year. But just because
they are busy, it does not mean You cannot rest.
Holiday can help you charge. (Picture source: anneh632) First, holidays are beneficial to your health. Therefore, whether your holiday is only retained for visiting relatives, or you plan to spend two weeks of holidays in a sunny and warm place,
Leaving work can charge you, so that you are full of positive feelings and even improve you Overall happiness
. It is worth taking some time from work. Even a brief rest can help you feel energetic when you return and inspire you to do better.
Secondly,
If you work during the holidays, you may miss important activities
-see your family, exchange gifts with friends, or create a new tradition with the one you love. Although your work is important, it is not as important as these moments. It is important to find a method of disconnecting connection during the holidays, even if it is short. By making some plans in advance, you can manage your resting needs and customer expectations.
The following is the step you should take.
Logistics as much as possible in advance
Your first step will be
Determine the time you will not be able to use
. You will want to do this in advance as much as possible so that you can seize the opportunity in your rest logistics work. If you work yourself, this is as simple as you are going to travel, visit relatives or vacations. If you are a member of the agency or a developer of a large company, you may need to create a chart to display who leaves, and the time of the timetable (and the time of leaving) overlap.
A number of customers who have multiple customers often hope that at least one developer during the holidays will be in the office to prevent emergencies, or the customer’s work required before can continue.
It is determined who is present when others are not, or who can be called when a critical problem occurs.
This is a good idea. Establish your time arrangement in advance -think about it from mid -October to early November -will let you seize the opportunity in the next step, that is to communicate with customers.
Communicate with your customers. There is no vacancy in 5 days a month, and there is no empty in December in December. Rather than set an automatic reply that is not in the office on your email, you should take the initiative to convey these detailed information to your customers in advance
.
When you are not in the office, plan in advance and communicate with your customers.
A simple \”holiday timetable\” email secret copy to your contact person should be able to do this. Provide the following content:
When your office will close
or you will not be able to use
When
closes or open the door early [123 ] (For example, New Year’s Eve) When your
work ability may be reduced
(for example, your five -member team will be reduced to one or two people)
How to contact you in advance
to put forward more information or get more information about the time of holidays
You should emphasize that although you are on holidays, you are still committed to providing your usual level services. Finally, if the project (you will read in the next content) or have any deadlines, you may still want to conveythese messages.
In addition to this email, as the holiday is approaching, you should The email signature contains a brief reminder , or it is simply added to any customer message. Short and sweet things will be done: Reminder: I will not celebrate Thanksgiving in the office this Thursday and Friday, and will reply to any news after I return. Thanks!
Finally, Do not forget those email automatic response -Itly to prevent unintegosed emails from upgrading to phone calls.
Establishing a connection procedure for the real emergency
Emergency situations will occur, especially during the holidays. The store is busy, the server is shut down, and your customers may need help.
It is important that you to allow your customers to contact you when the actual emergency occurs. It’s not \”I forgot to let you redirect this URL\” or \”Can you do an hour of work on this project so that we can start it?\” We refer to
Real
emergency, such as \”No\” No \”No\” No \”No Any effect, our customers are really angry. \”
If you work for a company that always works in the office, then this will not be a problem. Otherwise, please provide your mobile phone number or email address. It is best to send out a few days before the start of the holiday and remind you when to leave and return. In addition, if you have any special procedures that should be followed, please remind your customers at the same time. For example, if you use the ticket system for support and the system is still used in emergencies, you can repeat yourself. Please make it clear that you will take a vacation and consider the specific situation, you will respond as soon as possible. Set the \”deadline\” date for the project -and persist
One of the best ways to maintain a holiday holiday desire is Strictly set the suspension of all the projects before the holiday starts. Date .
For example, assuming you are handling five projects for five different customers. Before you leave the office
, set a deadline for each project. This may mean an important milestone, end any loose ending, or just find a stop point that is easy to recover.
The stop point will help you and your customers. Once you set these points, you convey them to your customers. Let them know where you stop and where you will pick up when you return. Then use a few days before your holidays really start handling less loose incidents, such as accidental errors or the last minute request.
Exhaust any major event until the end of the holiday
Avoid major release, release or activity one week before the holiday. Starting a new website two days before you rest meant that you will receive problems with problems during the whole process of your departure. You
don’t want to
like this.
If you have a project near -or even complete -delay release until the holiday is over. If your client refuses, please remind them that the holiday is
very
busy time. In any case, everyone will be busy viewing their website before you come back. If they argue, you can complete the release, but it must be clearly stated that you will not be able to get support.
Once you postpone the release or set a stop point for the project,
Please try to maintain firm firmness . It may be tempting to spend a few hours to write code or repair errors -especially when the office is quiet or the customer is gone -insist on your gun. In any case, you have enough things during the holidays. Like to relax. Finally, unless is absolutely , avoid work
Once you start your holiday,
go to vacation . Your primary task should be relaxed, out of work, only answering the telephone and emails that are obviously emergency.
Checking your email may be attractive, just to keep up with the progress, if possible, avoid it. During this time, your friends, family, loved ones and yourself.
If there is an emergency, please leave time to solve it, and then return to your holiday immediately. Don’t grind — don’t say \”When I am here, I might as well …\” or focus on solving other problems. After the holiday, your code still exists
.
Use your rest time to relax instead of work!
Completely separated from work rightEveryone is a challenge, not just developers.However, when your code is providing motivation for the website of e -commerce stores, the busiest season of these stores happens when you are most likely to want to rest … well, at least it can be said to be difficult. By planning, setting up some stop points and establishing emergency procedures, you will be able to manage the expectations of customers and still enjoy a good time.According to these steps, try to relax during your next holiday instead of work.Then contact us to let us know what the situation is. Do you have any suggestions in the past to let yourself rest during the holidays?We are happy to hear their voice in the comments below.
