For the owner, holidays are usually an incredible time. Sales have increased, and your profits have increased.
But after all, Holiday . You have to rest. This means that you want to find a way to tell your customers in good faith, \”You can buy it before this date, and then I leave here.\”
is not always the easiest thing to do. Especially when about 15% of shoppers started to buy gifts until the last two weeks of December.
But all this is attributed to to find the method that effectively conveys the holiday deadline in your online store . Whether it is through the homepage banner, shopping cart notification, or even special emails, you can let your customers know that their time is fast, and based on this Expectation.
Continue reading to understand how to master the art of holiday communication, and -as award -get the first batch of opportunities at our upcoming holiday network seminar.
Clarify the importance of the final period [123 ] If you are in the United States (or another Western country), it is easy to assume that the store will close around the end of December -or at least the operation is slow. Christmas, New Year and so on.
But the winter vacation will be celebrated as early as November to mid -January. If you do not specifically explain when (or open) to accept orders or transport packages, some online shoppers in other countries/regions may be caught off guard.
Open or closed? Don’t let customers assume according to their holidays. (Image source: Jamie McCaffry)

Shoppers are easy to assume that you will open on a specific date. However, by stifling these assumptions in the bud state -and do it as soon as possible -you can ensure that they order in time in specific holidays and will not disappoint anyone.
Let meLet’s take a look at how to correct these deadlines, start from the foundation: the page you pre -existence. For beginners, please see your policy, support page and common questions.
During the holidays, you often see \”You can ship in the day of the day?\” The problem of the class increases. Or \”Can you give me overnight?\”
Although you may take measures to display the deadline for the holiday in the store,
But the deadline may not be notified to provide the shopper to make all the detailed detailed required for decision to make a decision required for the decision. Information
. Therefore, it is best to check the accuracy and integrity of your policy, customer service page or any common questions
.
Find: Delivery time
-The customers not only want to know when their orders will be shipped (within 24 hours? Within 48 hours? ), I want to know the delivery time of the day (morning? In the afternoon?). This information is particularly important when ordering the last minute of gifts during the holiday.
- Transportation method
- —— Can you send goods overnight or 2 days? If so, which operators do you support? Some customers cannot receive large parcels or may only have postal mailboxes, so please be sure to clarify the method you provide before checkout .
- Orders deadline -WIC stores can be shipped daily, but the premise is that they receive the order before the deadline. This is also applicable to your holiday deadline. Make sure to clearly mark these times! Return policy
- Putting these details in appropriate positions will make potential customers confidently purchase. This may also reduce the number of problems you received during the already busy holiday.
-how long will the customer take to send it back? Is your date after purchase or after arriving?
Consider the homepage banner, graphics, and even the pop -up window Now you have completed the foundation of the foundation now It’s time to pay attention to how to convey the deadline when the deadline is approaching. One of the easiest ways to pay attention to your last period is to pair with the graphics they have created for the holiday promotion . For example, if you are making banners about holiday promotions for your homepage, you can simply add a line of text to the graphic, which says \”Order before December 17 to ensure Christmas delivery.\”
Or, if your homepage has multiple for graphics or rotating imagesLocation, you can retain the position of the deadline for the deadline, especially when they are getting closer. Putting this information ahead, you will have less confused customers and email -it is always good in the busy holiday season.
You can even consider creating a special page for the order deadline and transportation time for the available method, and use a special graphic to link to the page.
Tory Burch’s holiday deadline figure figure. Do you really want to express it clearly? The reputation of the pop -up window is not good, but they are very good at motivating shoppers to take action. Consider trying to let customers know that the order deadline is coming soon … maybe it can inspire them to place orders as soon as possible. As the deadline approaches, deploy a notice of the entire site
When you are close to the main holiday with the traffic deadline, or your store may be closed, you need
Your client will see these notices.This requires a notification of a site range
-the that is, all visitors will immediately see a small banner or a text on the top of the site. The notification of the entire site is usually published around or during the sales period before the important deadline, and uses bright colors or bodies to ensure that they will not miss them.
Consider deploying your own notification about two weeks before the deadline.
The link will be notified to any related pages that can get more information , such as transportation policy or temporary page about your business hours.
If you are running woocommerce, you can select the \”Store Notice\” in \”Conventional Settings\” in the \”Conventional Settings\” The box and enter the text you want to display to enable the notification of the site range.
Enable the location of the store notification in the Woocommerce. Also consider the news in the shopping cart Is there any very important thing to say? Not enough information on the entire site?
You can also convey the deadline through the notification of a shopping cart
.

, so please try to limit your shopping cart notification to one session. Choose the most important information and display it there. Determine more important things -additional sales or holiday deadlines -then do it, and
is not
both.
Similar You create custom messages based on shoppers’ behavior, and you can customize them in any way you want. Before and after the holiday, why not change \”more dollars to get free delivery\” to \”Don’t forget: order orders before December 23 to ensure the delivery of the Bright Festival\”?
Examples of shopping carts using WooCommerce. Don’t forget external communication -email and social information During the holidays, your marketing information may increase. These external communication methods should also be used to talk about important deadlines.
When sending promotional emails containing coupons, delivery offers or special products,
Do not forget the time that your customers must take action
. The deadline should not be written in exquisite fonts, but should be placed in the graphics or text of the text. If your email links to the login page, the login page should repeat these details.

Similar Contains any transportation deadline or information. Customers may think that they still have a few days to place orders, and in fact, your store cannot ship quickly as expected.
There will never be any disadvantages to provide these details .
As far as social media are concerned, try
to make a simple supplement content, you can add to each update, tweet, or nails -P. \”Remember, in December 15th, December 15th Order before the day to ensure that it is delivered before the holiday. \”You can also use a link to make a shorter to ensure that more detailed information can get them from external destinations, and all of them will not affect your number of characters. Example tweets containing the deadline for the holidays -and specify the type of transportation it needed. outstanding!
Get the relevant holidayPreparation of expert guidance When communicating with your client during the deadline,
You cannot just say
. The deadline must be communicated at multiple frequencies and urgency at multiple locations so that the shoppers can understand this -and take action according to your information.

However, if you have no good foundation, it is prompted before the deadline. The key to effectively communicating and eliminating customer service as much as possible is
Thinking in advance . Make sure your policy is clear, your common questions can be accessed, and your team is ready to deal with any or all issues.
Do you need help to prepare for the holidays? We serve you. UTC time on Wednesday, November 4th at 3 pm, Woothemes and ShipStation will join forces to host a network seminar on one of the most tricky themes on the holiday season: return the goods after handling festival.
Our online seminar has been held. I missed the action? Jump here to get a copy of the slide for free.
Are there any questions about conveying the holiday deadline to customers?
Or any of your own suggestions pass?
You know what to do -comment waiting.