Goodness is a wonderful and powerful thing. Sometimes it is completely unexpected in online stores. The shopping experience there is often simplified into \”stock?\” And \”I get it quickly?\”
However, your customer needs is complicated. In the long run, for them, it is more important than finding the fastest delivery store. Loyalty is not only inspired by efficiency and price, but also greatly influenced by your attitude towards the person you shopping with you.
Today, we have compiled 12 unique ways. You can express your goodwill to your client through your Woocommerce store. From more flexible to maintenance, to doing small and simple things, let your face smile, these methods will make you have the ability to meet customers’ biggest subconscious needs:
Don’t forget , A person’s biggest emotional needs are to be appreciated. – H. Jackson Brown Jr.
Continue reading to understand all the ways you can show more kindness, and the woocommerce extension you can use to achieve this.
as flexible as possible
] Flexibility is a huge advantage, especially for online stores. Customers do not always deliver goods at home. They cannot always pay items in advance. It may not always like your price … So why not find a solution?
There are some great WOOCOMMERCE extensions that can make you unexpected, almost unheard of things for your customers.
Through very flexible, you show that you care about them, and their situation … not just your own. There are three good ways here to make you super flexible, let your customers say \”Wow!\” 1. Let them choose their own delivery date
[ 123] If your client does not receive goods at home, transporting expensive products that need to be signed may cause some conflicts. The transportation during holidays may also be complicated, because your recipient may take a long time or leave for a long time.
Now you can transport your product according to the customer’s timetable, and Only arrange delivery when they go home. Woocommerce order delivery is our latest expansionOne is that it allows your client to choose the delivery date for its order at the checkout.
Customers can choose their own transportation time to choose their own transportation time delivery date.
According to the selected transportation method and the time required to transport the customer’s location, customers will be able to choose from multiple delivery date that is most suitable for them. You will then be able to view a calendar that shows your upcoming order delivery date.
You can also prevent the days when you cannot ship or deliver, such as weekends, holidays, or other days when you will close.
In short, this will provide your customers with a lot of flexibility, allowing them to receive the package according to their timetable instead of the transportation company.
Purchase order delivery expansion
2. Allows to deposit or pay for valuables
If you have some products higher than other products, you may pay attention to By the slower sales speed. Your client may be to buy them, but they may not be able to afford the preliminary cost.
Woocommerce DEPOSITS provides you with several methods that can be placed on the tentacles. You can enable product deposits and \”retain\” products until the customer pays the balance in full. Or, you can enable the payment plan so that customers can choose to clear the balance according to the installment payment method you specified.
What is the deposit option.
This not only makes your more expensive product reach, but also provides a good choice for using a credit card. When the customer’s balance is paid, they are glad to receive your order.
Buy Woocommerce deposits
3. Let them naming the price
Of course, this method is not suitable for everyone, especially not suitable for all products. But it may bring interesting sales, or special promotions of specific products, such as digital . Name Your Price extension allows your client to name your own price
. Don’t worry: You
set the lowest price for these products, so that your customers will not say $ 0. But as an interesting promotion or a one -time limited -time discount … you can allow$ 0 (or $ 1) to see what will happen.Name your price extension allows customers to pay the cost they think they think are fair.
This may be a good way to make customers smile during the sales process. Who knows -if your customers feel particularly generous, it may also make you make more money.
Purchase your price expansion
Keep No one likes the feeling of \”disconnecting the cycle\”.
In some cases, your customers will want to hear your news
-s for example, if they are waiting for orders to ship, or look forward to the arrival of new products or best -selling products.
These two extensions will keep you in touch at critical moments. What is better than pulling them back to their out of cycle to make a person happy?
4. When their order status changes, send them emails
Let your customers understand the situation at any time.
Sometimes your customers want to know every step of the process, especially if you have more complicated operations . Use the WoOCOMMERCE order status to change the notification program. You can tell customers what happened to the customer through
to satisfy the customer.
The \”Notification Customer\” option in this extension allows the email directly to the customer, of which Including any annotation of your order (visible in the \”Status Comment\” field). This allows you to let them know what is happening, whether it is normal or some abnormalities, whether it is in progress.
You can also use these notes to add some unexpected fun. When the order is shipped, why not add a friendly comment? \”Thank you for shopping with us! I hope you like your new shirt!\”
Buying order status change notification expansion
5. Notify them when the out -of -stock product is returned
When the product is sold out, no one likes it. But this will happen sooner or later, especially in those busy seasons. Fortunately, W, WOOCOMMERCE alternate list provides you with a simple way to let your customers understand the status of your current out -of -stock goods. Just click a button, the customer can register to receive notifications when you have an inventory again. presto -you make them happy
, and
recovered the sales that had been lost.
Buy the WoOOCOMMERCE alternate list plug -in
Quickly solve their problems -even a really difficult problem
as the owner, the unsatisfactory customer may be you the biggest to you One of the fear. But you may already know that active initiative is one of the best ways to fight unhappy and disappointment.
These three extensions provide you with some excellent methods to quickly and proactively solve potential problems, or provide your customers with simpler ways to deal with their problems as soon as possible. If they were not surprised, they frowned soon.
6. Add documents and instructions to your site
Can any of your products be described as \”complex\”? Do they need any form of assembly instructions or files? If so, there are some chaos there.
Product document plug -in allows you to quickly add the able document to any WoOOCOMMERCE product page . Whether you need to provide assembly instructions for the latest album distribution, documentation or just notes, you can upload all types of documents in order to help them before the customer encounters problems .
Allow your customers to instructions, important documents, and even watch videos.The plug -in also allows you to customize the position of the document. Want to let them live in the label? you are right. Do they need them on the top of the page? no problem. Putting them where you like depends on the extent you want them.
Buy product document plug -in
7. Allow questions directly from your product page
Customers may sometimes lazy. Find your contact form, input messages, wait for you to send a reply … Sometimes, finding a larger amount of information is easier than solving how to ask you questions.
The product query form plugin aims to make the question and answer process easier, making your customers happier and increase your conversion rate.
Customers can ask directly from the table on your product page. No need to find an email address or \”contact us\” page -just click one tab, they can get in touch with you.
Send your product page. No need to find an email address.
Worry about spam? No -you are protected by the recaptcha form, so before sending the problem to you, the customer will be asked to prove their human nature. This is fair to everyone!8. Let them invoiced for complex problems
This is inevitable -no matter how many documents you add or how many answers, how many common questions, Your customers will encounter problems. To solve them.
At least, you can make them easier to complete this process. Help Scout is a way to help your customers can help your customers.
Help Scout integrated adds the \”Get help\” button to the customer’s order screen.
Woocommerce integration of help scout also includes various other options, such as converting blog reviews into open tickets The ability (cool, right?) And start the dialogue. If you have complex products or a large number of customers, this is a good way to manage issues, keep in touch and keep everyone with a smile. Buy the Helpscout extension
Give them the most desired
If you have a lot of products on your website, then your customers may choose what they want to want to want A few things.
These two extensions allow them to get what they want most:
Gift
!
9. Allow them to create a list of wishes on your website
Use the WooCommerce Wish List, and your customers can create a list of arbitrarily desire.
Woo Commerce Wishlist Your client can create a list of disclosure, sharing or personal wishes for your product, and share them as needed. You can even create multiple desire lists. Need the Light Festival
and
your birthday wish list? No problem -expansion can deal with it. Another advantage: The wish list is not only suitable for the login customers. The extension also allows guests to create them. The guest list of the guests will be stored for 30 days … This is usually enough to make potential gift giveers be prompted and buy from your store.
Buy Woocommerce Wish List 10. Let them buy or receive gift vouchers
There are many possibilities for smart coupons -it can be used to create unique coupons, Provide customers with store credit and so on. But it can also
for you to provide gift vouchers to your store.
Example of gift vouchers supported by Smart Coupons.
If your client likes your store, but not sure what they want to buy first, use Smart Coupons, they only need to ask for gift vouchers. Or, if they want to spread their loves to their friends and family members, they can buy store credit and send them out by clicking.
Extreme benefits: Your gift voucher email can personalize by the message sent to the recipient. Therefore, your customers can accurately explain the purpose of their gifts, whether they are part of the expected festivals or \”just because of\” surprises.Make them smile -or make them happy
Finally, you sometimes just be unable to defeat trials. Whether it is a personalized copywriting, a cheerful small figure, or only a few seconds of good movements,
These details may not look much … but they will have a long -lasting impact.
We will complete our summary through two extensions. You can use them to make customers smile … or a day that surpass and surpass them. (Or maybe their week.)
11. Personalized those boring shopping cart notifications Some news around your website are often … very boring. \”Successfully join the shopping cart\” -yawning, right?
Duster is not necessarily normal. You can use the shopping cart notification to expand to make your customers smile
and
to take more action.
Shopping vehicle notification will match the custom text and call -oriented term to obtain the maximum effect.
The biggest benefit of the notification of the shopping cart is that when the customer adds the goods to their shopping cart or is close to the important threshold (for example, the minimum of free delivery), you can add a call to call Sexual words. But you can also use it
.Buying a shopping cart notification extension 12. Give them some things for free (because you are so good)
From time to time, a customer blows you away. Maybe they wrote a great product comment. Maybe they are your first real brand supporter. Or, maybe they just perform very well when there is a problem, and you cannot ask for a better experience.
Want to reward them? Think about how to spend a beautiful day? WooCommerce Give Products extension is exactly what you need.
If you love your customers, you can now show them free gifts.
During the product exchange process, we used this extension in Woothemes, but when it was used for gifts, it was really shining. We created it for accessing digital products -for example, providing access to MP3, able PDF, and good websites -but you can also use it for physical products!
Extension is self -evident:Buy Give Products expansion programs
Other ways to express goodwill to customers
Goodwill can be expressed in various ways.
We named 12 great extensions for your WOOCOMMERCE store, which can be used to make your customers smile, but there are some ideas you can use here:
.
Send a special coupon to all your customers through email or social media posts
- .
- Give up your policy when you think it is appropriate
- A yelling for customers who have left praise on social media … or casual!
- Use the image to punctate your text . Sometimes, even emoticons and animation GIF can create an atmosphere, making your shoppers grin.
- Add some vitality to your copy -Don’t be afraid to write casually, add jokes or dual -style words, and find your own unique voice. This is a trivial matter, but it can take a long way.
- How do you express goodwill to customers? Have your own thoughts you want to share, or do you have any Woocommerce extension to create an incredible experience in your online store? We are happy to receive your letter in the comments below.
-
. For example, if the customer is more than two days during your 30 -day return period, it is meaningful to accept the return.
Thank you for reading!
