As the owner, you are often busy -selling, participating in trade exhibitions, meeting customers in the event, participating in trade exhibitions, meeting customers to meet customers , Establishing a relationship or travel with the supplier -but your store will not stop because you are not in the office.
No matter where you are, you need to keep your operations and satisfy customers. But how can you do this?
1. Use a card reader
When selling products in festivals, markets or other activities, you can use the card reader integrated with your online store to personally personally accept credit card. This makes things easier -customers don’t have to carry cash with them, and you don’t have to worry about providing exact change.
Many payment gateways and card readers integrate or provide their own, for example:
WooCommerce payment. Use the Woocommerce In-Person Payments card reader to receive digital wallets such as credit cards, debit cards and Apple Pay.
Plaza
. Pay directly on your smartphone or tablet.
Berbaos. Accept digital wallets such as PayPal and Venmo (only the United States), cards, non -contact, Apple Pay and other digital wallets.
Long live wallet. Accept various European currencies in person.
stripes. Select between multiple pre -certified card readers to customize your checkout experience.
According to the gateway you chose, you can also pay by yourself, and then send an order from your WooCommerce dashboard after you return to your business location. This provides greater flexibility -if you use inventory or create a custom project in the event, you only need to pre -sale your product and deliver it later.
If you are in the United States, you can use woocommerce in- Person Payments Reader receives money anytime, anywhere. Suppose you open a flash shop around the city or have various booths in the physical market. Customers can book their products online, and then pick up and pay in person -this is the perfect solution for customized products!
Or, maybe you need to receive quickly without worrying about inventory. Our new simple payment function allows you to create a fast order if you only enter the amountEssence Although this will not update your inventory, it is very useful for the inventory management when the inventory management is not so important or the speed is crucial (for example, letting 100 people wait to buy the same item).
2. Synchronize your inventory
If you manage the inventory, whether you are in your workshop, factory or third -party performance center, the goods you personally sell must be synchronized with your online order, this point is very important. After all, what you don’t want to do is selling the products you don’t have!
Many payment gateway expansion (such as Square) also inventory, but you can also use QuickBooks Commerce or LightSpeed \u200b\u200bPOS and other tools to achieve the same goals. At Woocommerce, we know that inventory management is essential to expand scale. Considering this, we are actively developing a new feature in early 2022, so that you can quickly create orders. All you need to do is to choose from your inventory with the WooCommerce mobile application, and then use the new M2 card reader to collect money. This will allow you to stay completely in Woocommerce when synchronous inventory.
3. the woocommerce mobile application
If you are traveling, rushing from one meeting to another meeting or working in one event, you may not be unable to work Unplug the computer and connect to WiFi to manage your store. No matter where you are, the Woocommerce mobile application can provide you with everything you need to keep the store operation.
Management order . Check the customer’s details, verify the transportation information of the post office, and complete the order.
Get the notice
. Know if anyone places an order or leave a comment.
Track your store
. Find the best performance, check the overall income, and check other order data according to a certain time range.
Print and transport label.
If you use Woocommerce Shipping, you can print, purchase, refund and track transport labels directly from your mobile device (and customs form!).
4. WordPress application
Manageing a successful online store is not just to perform orders. Using WordPress applications and Jetpack, you can handle the rest of the website anytime, anywhere.
Published a blog post.
Want to quickly update or share your activities? Add a blog post directly from the application.
Reply to the comment.
Pay attention to issues, comments and comments at any time.
Maintain and monitor the operating status of the site.
Update the plug -in, check the website statistics, and immediately know whether your website is faulty.
Resume backup.
What if your store is closed and you are not in the office? After opening Jetpack backup, no matter where you are, you can quickly restore your website.
Edit page.
Switch the image, correct the word word or update your office time.
Create a new user.
If the supplier, employee or team member needs to visit the site when you leave, please set a account for them via your phone.
Complete all these small and critical tasks through mobile phones or tablets, you can maintain higher work efficiency and make full use of your time.
5. Manage the customer relationship Customer relation And reply to your comments on your website. You need to be able to establish contact with your audience on various channels and platforms. Many people use Twitter to contact brand, ideas and feedback brands. If you are active on Twitter, the application and follow up, so that you can respond quickly and effectively. The same is true of Facebook, Instagram and other social media platforms. Pay attention to the news and comments at any time to satisfy customers. Real -time chat is another excellent way to let the shoppers come into contact with themselves, answer questions before purchasing, and solve any possible problems that may occur. Expansion programs such as liveChat also include an application, so that when someone extends, no matter where you are, you can respond directly through your mobile phone.
6. Set a tablet computer in the event
If you have a booth or sell in the event in the physical market, please consider setting up a tablet computer. :
Let people buy custom order . Discuss the custom services you provide with interested shoppers in person. Then, allow them to use your tablet computer to buy at your Woocommerce store. This increases the opportunity for them to follow and not leave and forget to order when they go home! Solid tip . Suppose you are an artist who sells art online and in the event. At the art festival, you also show your talents through on -site painting. You can easily set a page on your Woocommerce store, and you can keep it open on the tablet to make people provide tips for experience.
Collection of comments. Set a form on your website to collect customers’ comments. When you participate in the event, please take some time to leave feedback to your product. Then use these in the entire marketing material.
Collect the email address . Add the subscription form to an online store connected to your email marketing tools (such as Mailpoet or AutomateWoo). Then, even if someone does not buy it immediately, you can follow up the recommendations, prompts and coupons to encourage people to continue buying.
7. Management advertisement If you are playing online advertising series, consider ing Google ADS applications. It allows you to connect your account anywhere -check your advertising series, modify keywords and budgets, suspend advertising series, and make new advertisements.
This allows you Cover as much as possible.
Operating your store anytime, anywhere Even if you are not in the office, workshop or factory, you can also manage almost all aspects of the online store -from orders and comments to payment and inventory. It is important to spend time to understand the continuous tasks involved in running online stores, and integrate the correct tools to complete these tasks via mobile phone or tablet.
