After sales return: five tools to reduce giving up shopping carts and improve customer loyalty

Easy to send. 3. Send custom email according to the target segment. Using store data, MailChimp automatically creates segments based on actions taken by site visitors. Examples include: The customer segment closed by a potential customer using the customer’s customer for the first time recently is generated according to gender, age range, expenditure amount, product type purchased, etc. You can then send an email campaign with coupons or discounts that apply only to specific audiences.
For example, if you sell clothes, you can send a 20% discount coupon for dresses to the women in the list. Alternatively, you can suggest free delivery to customers who buy more than a specific amount. Whether it’s approaching potential customers or encouraging new purchases, the options are endless. Shopping cart reports do not have accurate and high-quality data, which makes it difficult to effectively track website visitors. Shopping cart reports extend the functionality of the workplace! Provide visual real-time measurement of customers’ shopping carts. Two views are available: 1. View the shopping cart form. View the data for each individual shopping cart. Whether the shopping cart has stopped, when the customer last visited the site, the product and name on the shopping cart (if there is already an account). You can also send notifications, coupons or free shipping codes directly to customers by email.
How can this help? Even if you use other methods to send e-mail of abandoned shopping carts, it helps to track which abandoned shopping carts are being converted, the products that customers often stay in the shopping cart, and the most loyal customers. 2. Report. View visual reports (graphs and charts) of store data. Convert different date ranges to better understand customer trends and activities. To determine how a particular product is affected by multiple factors, such as duration, view the data at a more granular level. These types of information help you understand whether sales and promotions are effective, what products need to be edited (prices, descriptions, pictures, etc.) and when you need to focus on marketing in order to switch more website visitors. strive.
In general, the shopping cart report is a tool that can be used in conjunction with other marketing strategies to understand the most effective ways to reduce the abandonment of shopping carts for specific customers. Woocomerce Facebook customers may not be ready to buy when they visit the website for the first time. They may need to save money, talk to their spouse or investigate further. It doesn’t matter! But the problem is that they may forget you during this time. Re marketing is a powerful way to solve this problem. After installing Facebook pixels (which can be easily completed through the Facebook for woocommerce extension), potential customers will be tracked when they visit the website. You can then create Facebook ads that target only people who have visited your site or customers who have visited specific pages, such as checkout or shopping cart pages. In this way, you can design advertisements, provide coupon codes, publish sales advertisements, or just solve specific problems, such as distribution problems, price problems, quality problems, etc.
This is another good opportunity to spend advertising budgets on those who are most likely to transition. Finally, Facebook users spend an average of 35 minutes a day on the platform, which is the perfect place to get close to the audience. Another powerful advantage of woocomerce’s Facebook expansion plan is that you can use Facebook messenger integration to chat with customers on the website. Syncing with Facebook, the chat with customers on social media will be automatically loaded into the website, or the conversation started on the website can continue on Facebook after leaving the website. Start the transition to customers
Or provide a variety of questioning methods to help you easily overcome objections and provide the details required by potential customers.
Follow up measures androg building customer loyalty requires work, and all other work required to operate e-commerce stores (marketing, product development, order processing, accounting – increasing catalogue) leads to frequent loss of way during rush hours. The expansion of follow-up measures can automatically cultivate existing customers and finally obtain more product sales. The power of customized marketing (e-mail) to reach customers can be used to create multiple channels. Creating an email is as simple as creating a word press post, but you can also use the built-in reactive template or create your own design. Other outstanding customer loyalty features include: Send email to customer based segmentation. This extended program allows you to select and contact segments based on customer behavior, including customers registered in specific courses, customers purchased in specific products or categories, and customers who book specific events. Send short audit notes, holiday messages or sales notices to remind you of you first and make customers look at you positively. Get to know your audience. Understanding the audience is important to keep the audience engaged, happy and focused. Using the reporting tools provided in the follow-up actions, you can view the purchase item, the email opened by the customer and the email link clicked to understand the value of each customer. You can also set up notifications in advance so that you can take follow-up actions later. Send custom coupons. Shoppers like coupons! In fact, according to psychology today, people like to use coupons even if they spend more money. So imagine how much you’ll get if the coupon is personalized to your customer’s specific needs. The data in the reporting tool provided by follow ups (or part of the other plug-ins mentioned above) can help you get all the information you need! For example, if you find that one of your customers regularly buys the same dog snack bag, you can only make a coupon with a 10% discount for that customer. The way to make that customer happy! If the customer retention rate is increased by 5%, the revenue will increase from 25% to 95%, so it is very important to develop a strategy for customers to continue to visit. Don’t you want to choose a tool that allows you to easily and smoothly integrate into the woocommerce store? What is the ultimate way to compensate for customer loyalty? You can accumulate discount points in the future. Many major enterprises will use such incentives (Starbucks, cella, J Crew, etc.) to keep customers revisiting. Woocommerce points and rewards can be set up in any complex or simple points system. You can choose the value of $1 spent by the store and the discount value of each point. Another excellent feature is to provide highlights beyond simple purchase. In addition, you can compensate customers who create accounts or product reviews on the site. This will retain customer involvement. An important point to consider when setting points and rewards is how many points customers have accumulated now and how to use them in the future. What’s up? Because you may forget that they are accumulating points (or don’t know!), Return and reduce the possibility of using this point. It’s all about fear of missing out (fomo). They don’t want to lose their accumulated points, so they will continue to buy in your store. Woocommerce points and Po accumulated by reward for customers

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