In online stores, the question is to answer all customers’ questions in time. To this end, the store will add consultation forms, real-time chat options, or question and answer sections. However, one of the functions that works well is the \
How does the consultation button help? The main purpose of the consultation button is to dispel the customer’s doubts. Customers’ questions, doubts and confusion are obstacles to the purchase process. With the ask button, you can: Eliminate doubts at the beginning of the purchase. If customers ask questions while browsing products, they will find that they are not focused on solving a problem. They are still evaluating options and can send appropriate responses to convert to sales. Reduce the possibility of return – answer customer questions before purchase and let customers make information-based decisions, so as to reduce the possibility of return or refund. True lead capture – when customers ask about products, you will find that they are interested in products. This means that your leadership is practical and has a good opportunity to promote sales. Update product page information – consulting can be a good source of information and customer questions. You can use this content to identify missing data on the product page and add it as part of the product description or FAQ. Negotiate a good deal – wholesale buyers, bulk buyers, and retail businesses may want a good deal for bulk orders. Send a purchase request and ask for price suggestions. You can move slightly for negotiation. Then, you can decide the best price for two people and conclude the transaction. Refer to several case studies where the consultation button may be helpful for all types of business. Retail, manufacturing, food and beverage, furniture, art sellers, etc. Here are a few examples.
#1 example of online art auction and art website: Christopher Clark art artwork or fine arts website sells high priced products. Works of art generally have no fixed price. Interested buyers can quote using the consulting option. Then the seller can negotiate and sell# Example of 2-user design store: the author Brett quotation plug-in can be used in furniture stores, and many custom options can be used in products. The customer can enter all the required details in the consultation form, and then the seller will send the quotation to the customer.
#3. Equipment customization, tools and machinery stores, such as agricultural machinery and equipment, mocita China coffee machine, track tools, draft beer Hotel, human lift, restaurant equipment, engineering tools, household appliances, manufacturing equipment and surgical tools, which are either expensive, customized or purchased in large quantities. For goods that are used regularly, special transactions may be required before the buyer purchases them. Using the quote and query plug-in, buyers can request pricing or create specific modification requirements# 4 examples of auto stores: tonnesen motors, C & L aviation products and services
Price negotiation is conducted in stores selling high priced products such as automobile or aviation parts. The quotation plug-in allows customers to negotiate prices according to their needs and the number of products to be purchased. Male #5 luxury and designer products example: Daniel price many jewelry stores make or sell designer jewelry specially designed for customers according to customers’ requirements. These products have no preset cost and are based on relevant design efforts and details
