Win WooCommerce Customer Customer Customer Customer Customer: Know Neuralab

WooCommerce is one of the many e -commerce platforms you can choose to build a store. Why choose woocommerce? Our verified Wooexperts will tell you it is to be customized, flexible and love for open source.

Neuralab is one of our WOO experts. I talked with Neuralab’s CEO Krešimir Koncic. Some recent inspiring projects. Neuralab \”make digitalization simple\”.

Tell us how you start, and the uniqueness of your agency. We were originally a college student who wanted to study neural networks, so we got the name and our software background.

As early as 2008, we knew that artificial intelligence was very popular.

Bruno 和Igor,我的朋友和商业伙伴,有设计和The video background, so we cooperated together to increase software development and start making customized web applications.

For ten years, this has always been our core business. We integrate the design into continuous development, which is the difference between us and other e -commerce suppliers.

If you walk around in our headquarters, you will see the designer and developers talk to customers at every step of the process. In addition, we told the customer that the real work began when the e -commerce platform was launched -whether it was redesigning the bad part or optimizing the conversion rate (CRO).

Learn.pracTice.communicate is a WOOCOMMERCE, MEMBERSHIPS, Learndash, Subscriptions and used it.Completely customize the theme learning platform. read more.

You work in Croatia and New York -what is this, what tool do you recommend?

All communication is asynchronous and remote.

We often use G Suite, including ring chat, video calls and Google cloud hard disks. The main \”communication tool\” we provided to customers is trello . Its formation is like a product roadmap, and each application has its own board.

The concept of neuralab is based 123] Staff and customers select the next feature to be implemented in the system.

We tried the waterfall and Scrum method, but the viewboard/TRELLO combination stuck.

Then transfer the agreed task to jira for internal technical discussions. We also use Jira’s Harvest Time tracking to analyze how much time we have invested in the task/items/customers. Use Scotch Box Set the local development environment , this is a Vagrant drive LAMP/LEMP stack driven by Vagrant running WordPress and our internal construction built inside The starter theme.

Our programmers mainly use

atom code editor. ] Deploybot deployed to our on -stage or production server. We control and monitor all production layers -servers, back -end, front end, design and content -so it does There is no difference between Hawaii or New York . What are the three major priorities of corporate customers?

Their most concerned is content editing and how to \”build for the Internet\” to build their product information, articles and multimedia.

They think that a large part of this work is in their hands, and they are worried that we will use the requests related to content to flood them. We educate customers and hold a WP administrator seminar to show them how easy it is to manage various contents. We also discussed the introduction of content, formatting for good SEO, media library processing, etc.

The second focus is Integration

.

Enterprise customers have a large number of moving IT components, so we need to understand their CRM, ERP, WMS or any other key IT systems and its role in e -commerce platforms. We cooperate with many suppliers, we have our own custom plug -in for Salesforce, WSPAY, Zapier, Mailchimp, Agentcash, SalesBinder, Mandrill integration. The new system builds a custom integration. If you are looking for your own integration for these services and other services: Browse woocommerce.com market

.

Previous Following points have been transferred to user privacy, data shielding, GDPR, etc. Now we are trying to integrate ISO 27001 and improve our own security guidelines, because this is related to how we handle the integration of third -party systems. Suppliers’ lock is the third issue that most of our customers pay attention to. In many cases, their fingers are burned by the proprietary platform, so they want to be responsible for their online sales and basically have all their e -commerce data.

We told them that WordPress with Woocommerce is an open source ecosystem with a large number of custody, development and technical partners, and it is easy to transfer. Enterprises naturally hope to avoid the situation of suppliers’ locks, that is, their e -commerce will depend on a single authoritative source in the future.

What aspects do you like woocommerce?

Its uniqueness is that it can generate custom content architecture (CPT+ACF), web design, UX and integration.

The huge ecosystem, documentation, code examples and WOO’s huge communities Support the production and cooperation between developers, designers and content producers.

Enterprises can truly use this power, we see that this has gained unprecedented motivation in our industry.

It is found that Croatia is one of the first complex projects built on WOO on the WOO. It uses a booking engine, member qualification and subscription. The entire brand, visual style and interaction are built to support the order of hotels, apartments and tourist attractions. learn more.

You pay special attention Corporate customers -How do you get new customers?

The goal of our continuous development is to seek greater challenges and build complex applications. This is why we are pursuing enterprise customers because we can interact with them.

Our main marketing work is activities, seminars, meetings, we sponsor, share knowledge or talk and meet new friends.
The most important thing is that we put a lot of energy in

into a unique content , such as blogs, case research, media writing, interviews, and my favorite favorite : Coding and sharing new plug -ins .

OTRUSA 是一家总部位于布鲁克林的公司,向其他组织、 Enterprises and government sales of industrial tires. This is a real B2B WOOCOMMERCE platform with procurement orders, membership level discounts and content viewing rules. learn more. What suggestions do you have for the CTO who wants to build an online store or re -platform? Great investment content!

I know this sounds like a typical talk, but we do think that this is one for most of our customersA question. The content is difficult. The high -quality content of conversion is even more difficult. Although we can help customers build their e -commerce platform, their content, tone and style resonate in the entire application.

Some extra practical skills:

Only a product owner. Provide feedback to the designer within a working day. Do not care about customer support (assign real -time chat operators, write common questions answers, knowledge bases, and self -service articles).

Regularly review your transportation and payment gateway partners. Due to quality problems, we have a client to change transportation partners every three months.

    For service providers or hosting hardware, what method do you use to ensure normal operating time and site speed?

  • I really don’t remember any major shutdown time in the past ten years, because we have always chose a stable custody platform.

  • Rackspace and its Cloud Sites cluster are our first choice for our entrustment -based partners.
  • When they sold the department to liquid web hosting, we encountered some trouble because it needed to migrate the entire stack from Dallas to Phoenix!

  • They are working together to focus on their WordPress and Woocommerce products, especially when the Chris Lema leads this department.

The partner of our large WOO project is Kinsta

, because developers tend to deploy on the Nginx and Google Cloud platform. This team is really great, because they only focus on WordPress, so for us, this is a real technical partnership, and they have invested most of them. @GoogleCloud and @kinsta can leave me a deep impression on the effect of #WordPress custody! #Devops #Cloud #WPDEV #WebDevelopment Pic.twitter.com/cr7umahdphs – Neuralab (@Neuralab) July 22, 2017

We passed We passed [ 123] Statuscake , rollbar

and New Relic Monitor our stack . Each of these monitoring tools is connected to

How do you customize woocommerce? We make customized web design, user experience, user interface and theme for each customer. As for the back -end part, if the customer needs, we usually push a lot of custom code and custom plug -in. Sometimes we even generate our own custom integration, such as Salesforce for Woo .

Woocommerce member qualification

Basically installed in all of our projects, we use WooCommerce subscription It is used for corporate WordPress management services

wp.watch

.

Biotium is a biotechnology company specializing in life science research. Over the years, we have been managing their e -commerce platforms, and we have redesigned the third iteration of their network applications. Finally, what makes you excited about digital business? What is the next step of Neuralab? Modern browsers support a variety of crazy interactions. Now we can fully build a similar to native desktop, iPhone or AndrOID application’s web experience.

This state of the advanced web application really excited me, we have been experimenting. Our team also played with chat robots (dialogue e -commerce) and web interactive 3D visualization, but I think PWA is a non -BS method that uses modern technology to help end users. This is the development direction of Neural.

– – – – –
We thank you
Krekimir took out the time to be interviewed.

Follow @Neuralab to understand the latest news of their excellent cooperation with Woocommerce.

Author:

Leave a Reply

Your email address will not be published. Required fields are marked *